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Customer Management courses Huntingdon
- Course
- Huntingdon
...Advanced Level Apprenticeship in Customer Service. There are no formal entry requirements but you must be in a job role that supports the completion of the framework... Learn about: Customer Service...
- Course
- Huntingdon
- 1 Day
...Calculation the lifetime value of your customer Establishing rapport and defusing anger Responding assertively to unreasonable requests Seeing customer... Learn about: Action planning, Customer Relationship Management, Dealing effectively with customers...
Similar training online and classroom-based
- Short course
- Online
- Advanced
- Different dates available
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. Understand... Learn about: Public Sector, Customer Service...
- Course
- Online
- Intermediate
- Different dates available
- 1 Year
...this course provides the knowledge and confidence you need to succeed. Develop strong customer communication and service management skills Improve problem-solving... Learn about: Customer Expectations, Handling Complaints, Customer Service...
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