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Customer Management Courses Midlothian/Edinburghshire
- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Advanced
...Dont ignore your competitors. Stay ahead of the game and how to implement it. 12.15-12.45: Advanced communication skills. The WOW factor. 12.45-13... Learn about: Customer Retention Strategy, Customer Service, Customer Retention...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- August
...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Practices, Marketing Segmentation, Relationship Marketing...
...(Strategic marketing options) 10:30 - 10:45 TASK 2 (What is relationship marketing?) 10:45 - 11:00 Coffee 11:00 - 11:30 The Importance of Relationship Marketing... Learn about: Marketing Practices, Marketing Segmentation, Relationship Marketing...
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I had the 2 days training and it was beyond excellent. I have learned so much in 2 days that it has given me a lot of confidence which I did not have before. I got so much out of my equipment too. I highly recommend this training to anyone to improve their knowledge of live sound engineering.
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- Short course
- Edinburghand6 other venues
- Birmingham, Bristol, Leeds, London, Manchester, Nottingham
- Intermediate
- February
...11:15 - 12:00 Competitive Knowledge - Presentations (Working coffee break - Each group will be assigned two competitive brands and will be given press releases and advertisements... Learn about: Customer Care, Communication Training, Customer relationship...
- Short course
- Edinburgh
- Intermediate
- 1 Day
...This course aims to build your skills and confidence when dealing with customers, internal and external, and to help you gain greater satisfaction from doing... Learn about: Dealing with difficult customers, Building Rapport, Behaviour styles...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 260h
...employee satisfaction and its resulting impact on customer service. This self-paced programme is available 24/7 providing you with the flexibility to train at the... Learn about: Service Management, Service reports and dashboards, Service outsourcing sales...
- Course
- Online
- Different dates available
...Your course material is presented in an interactive and easy to follow presentation enabling you to study at your own pace. The course is divided... Learn about: Customer Service, Customer satisfaction, Managing Risk...
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