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Customer Relationship Management Courses
- Short course
- Londonand6 other venues
- Birmingham, Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Advanced
- November
...An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team... Learn about: Customer relationship, Customer Retention Strategy, Customer satisfaction...
- Course
- Online
- Intermediate
- 20h - 1 Year
.... By completing this customer service advisor course online, learners gain valuable transferable skills that enhance employability, improve confidence, and add recognised CPD value to a CV. The course is suitable for individuals seeking personal development, career change, or improved performance in customer... Learn about: Communication Training, Customer Service Skills, Service Management...
- Short course
- Londonand5 other venues
- Bristol, Edinburgh, Leeds, Manchester, Nottingham
- Intermediate
- January
- 2 Days
...Creating a climate for success2) Managing the process3) Maintaining direction4) Monitoring progress) 14:30 - 15:15 Real Life Scenarios... Learn about: Sales Techniques, Customer Service, Sales Training...
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Good people.
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Good place, nice interesting compant, They're nice in all.
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Great teachers, good school, and it was a perfect place for all.
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- Training
- Manchesterand2 other venues
- Liverpool, Dublin
- Different dates available
...Key Business ThemesSome of the key topics of the course are: Customer Relationships Presenting in Meetings Advertising and Marketing Sales Pitches... Learn about: Speaking Skills, Listening Skills, Business English...
...Key Business ThemesSome of the key topics of the course are: Customer Relationships Presenting in Meetings Advertising and Marketing Sales Pitches... Learn about: Speaking Skills, Listening Skills, Business English...
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Good people.
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Good place, nice interesting compant, They're nice in all.
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Great teachers, good school, and it was a perfect place for all.
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- MBA
- New Delhi (India)
- Different dates available
- 2 Years
...MBA course in Power Management is a direct drop out of connection with industry experts who communicated the need of a centered and distinguished course that would give a comprehension of the changing business environment over the whole power sector esteem chain. The current supervisors... Learn about: Resource Management, IT Management, Strategic Management...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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- Course
- Online
- Intermediate
- 6 Weeks
...Week 01 - Advanced research Conduct Advanced User Research ● Choosing your Project / Challenge ● Customer Empathy and Contextual Enquiry ● Diary... Learn about: UCD process, Customer Care, Flow Diagrams...
...Week 01 - Advanced research Conduct Advanced User Research ● Choosing your Project / Challenge ● Customer Empathy and Contextual Enquiry ● Diary... Learn about: UCD process, Customer Care, Flow Diagrams...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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- Course
- Online
- January
.... Each phone interaction has elements of sales and customer service skills, which we will explore in detail throughout this energizing course... Learn about: Body Language, Customer satisfaction, Customer relationship...
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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- Short course
- London
- Intermediate
- Different dates available
- 1 Week
...Would you like to build a more profound and lasting relationship with your clients and to develop a key account focus? If the answer is yes, then this course is perfect for you! Emagister uploaded on its platform the level 2 of the new Core Sales Skills course! Thanks to this programme... Learn about: Core Sales Skills, Selling Skill, Sales Training...
...Would you like to build a more profound and lasting relationship with your clients and to develop a key account focus? If the answer is yes, then this course is perfect for you! Emagister uploaded on its platform the level 2 of the new Core Sales Skills course! Thanks to this programme... Learn about: Core Sales Skills, Selling Skill, Sales Training...
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I have to say this training has had a huge impact on my professional development. It has helped me identify key areas on which I can improve when I return to my organisation. The training was very good overall and the customer service team were very professional and warm.
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I enjoyed training with LCT. I will certainly recommend this organisation to my colleagues.
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Excellent trainer, the teaching was awesome. Great support team. Thank you LCT, I really had a wonderful time at LCT.
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Good experience overall.
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- Short course
- Hammersmith
- Intermediate
- 3 Days
...Upon completion of this course, you will be able to understand: Levels of IS and the problems that each level can have. The potential problems of information silos and how to resolve them at both the workgroup and enterprise levels. Customer relationship management (CRM), enterprise resource... Learn about: Customer Relationship Management, Customer Manager, Planning Process...
...Upon completion of this course, you will be able to understand: Levels of IS and the problems that each level can have. The potential problems of information silos and how to resolve them at both the workgroup and enterprise levels. Customer relationship management (CRM), enterprise resource... Learn about: Customer Relationship Management, Customer Manager, Planning Process...
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Good experience overall.
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It was a great place to learn and explore life.
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Good experience and Kellogg is the best ever founder of Markplus Inc.
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Opportunities were available. I enjoyed my time overall.
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- Course
- Online
- Different dates available
- 2 Months
... and agile. It's about mining new sources of customer data to create personalized communications. And it's about leveraging analytics and AI (artificial intelligence) to optimize marketing activities. In this online program by Kellogg School of Management Executive Education, you'll gain an end-to-end... Learn about: Team Building, Digital Transformation, Digital Marketing...
... and agile. It's about mining new sources of customer data to create personalized communications. And it's about leveraging analytics and AI (artificial intelligence) to optimize marketing activities. In this online program by Kellogg School of Management Executive Education, you'll gain an end-to-end... Learn about: Team Building, Digital Transformation, Digital Marketing...
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It was a great place to learn and explore life.
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Good experience and Kellogg is the best ever founder of Markplus Inc.
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Opportunities were available. I enjoyed my time overall.
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- Course
- Online
- February
... customer relationships and leverage social selling. Transaction Management It’s no good having customers but having no way for them to make their purchases... Learn about: Communication Skills, Sales Training, Marketing Segmentation...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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- Short course
- London
- Advanced
- February
- 2 Weeks
... using IT. The program reviews typical IT applications, enterprise computing and standard IT approaches. It provides context for key choices faced by the business and suggests how IT can enable and deliver that. This includes reviewing common challenges; opportunities, risks, management information... Learn about: Financial Training, Customer Relationship Management, Advanced Business Intelligence...
... using IT. The program reviews typical IT applications, enterprise computing and standard IT approaches. It provides context for key choices faced by the business and suggests how IT can enable and deliver that. This includes reviewing common challenges; opportunities, risks, management information... Learn about: Financial Training, Customer Relationship Management, Advanced Business Intelligence...
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Excellent.
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Course was very good.
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The staff were very welcoming and friendly. The training was well structured, useful, and intensive. The consultants were highly talented and happy to answer questions on the subject areas. They provided a diverse array of examples which aided our understanding of the material. I look forward to being in further contact with LCT in the future.
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EU business school Munich is one of the best institutions that supports and encourages its students to pursue their goals and dreams. Its environment is perfect. Some friends of mine are currently studying there and they have told me that they are really...
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Being accountable for corporate funds resembles being a pilot in a cockpit at 30,000 feet. You need to settle on fast choices. EU business college showed me how to acheive this.
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- Course
- Genèveandanother venue.
- Barcelona
- February
... Human Resources Management Customer Relationship Management Managerial Economics Corporate Finance & Cases in Finance 2 Cases in Marketing... Learn about: Communication Skills, Human Resources Management, Business Administration...
... Human Resources Management Customer Relationship Management Managerial Economics Corporate Finance & Cases in Finance 2 Cases in Marketing... Learn about: Communication Skills, Human Resources Management, Business Administration...
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EU business school Munich is one of the best institutions that supports and encourages its students to pursue their goals and dreams. Its environment is perfect. Some friends of mine are currently studying there and they have told me that they are really...
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Being accountable for corporate funds resembles being a pilot in a cockpit at 30,000 feet. You need to settle on fast choices. EU business college showed me how to acheive this.
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The essex wine school helped me in all the steps to enroll in the course that I had chosen and it tried to make sure that I was able to follow my course despite my work commitments.
I recommend anyone who is undecided to sign up.
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We are continuously attending the wine event at Essex Wine School with expert Neil Bull and its been a great experience so far.
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I had a great, fun and amazing experience which I loved very much. I found this as an amazing outing for weekdays and for getting girls out for doing something this amazing.
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- Course
- Chelmsford
- June
- 1 Day
...Riesling Main black grape varieties : Cabernet Sauvignon, Merlot, Pinot Noir, Syrah/Shiraz Named Wines : White: Pinot Grigio, Muscadet, Sancerre... Learn about: Sales Techniques, Customer Service, Wine Service...
...Riesling Main black grape varieties : Cabernet Sauvignon, Merlot, Pinot Noir, Syrah/Shiraz Named Wines : White: Pinot Grigio, Muscadet, Sancerre... Learn about: Sales Techniques, Customer Service, Wine Service...
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The essex wine school helped me in all the steps to enroll in the course that I had chosen and it tried to make sure that I was able to follow my course despite my work commitments.
I recommend anyone who is undecided to sign up.
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We are continuously attending the wine event at Essex Wine School with expert Neil Bull and its been a great experience so far.
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I had a great, fun and amazing experience which I loved very much. I found this as an amazing outing for weekdays and for getting girls out for doing something this amazing.
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I had a nice time and everything was great, thanks to all!
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It was good and I had a nice time overall. Thanks for everything.
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- Short course
- Online
- Different dates available
- 3 Months
... and Customer Lifetime Value Module 5: Customer Acquisition and Demand Generation Module 6: Pricing and Distribution Strategies Module 7: Gearing Up for Scale... Learn about: Business Finance, Business School, Model Making...
... and Customer Lifetime Value Module 5: Customer Acquisition and Demand Generation Module 6: Pricing and Distribution Strategies Module 7: Gearing Up for Scale... Learn about: Business Finance, Business School, Model Making...
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I had a nice time and everything was great, thanks to all!
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It was good and I had a nice time overall. Thanks for everything.
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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- Short course
- London
- Advanced
- March
- 1 Week
... information requirements; project management; and data management issues. The course also looks at rapidly growing developments in corporate IT - social media, device proliferation, and the service cloud. It considers theses against the backdrop of enterprise computing and developments in IT delivery... Learn about: Financial Systems, Financial Training, Customer Relationship Management...
... information requirements; project management; and data management issues. The course also looks at rapidly growing developments in corporate IT - social media, device proliferation, and the service cloud. It considers theses against the backdrop of enterprise computing and developments in IT delivery... Learn about: Financial Systems, Financial Training, Customer Relationship Management...
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I would like to thank each employee of LCT for being so co-operative, helpful, and understanding.
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- Course
- Online
- Different dates available
...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Let’s how you could utilize the features of Zoho CRM software effectively through this training.... Learn about: Business Management & Marketing, Customer Relationship Management, Customer relationship...
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This event was a trip for my son in law of Spanish and Portuguese session as a birthday gift. I must say that the event was nicely organised by Neil who was very informative, enthusiastic and had great knoweledge.
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We were a group of 14 students and we went for this wine tasting on Saturday and it was a great day.
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Gin tasting night on September 18 and it was just amazing and Neil was a great host and company with abundant knowledge. It was a great experience and we booked an wine tasting event in october as well.
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- Course
- Chelmsford
...production and the main styles of sparkling wines from the key wine producing countries: France, Spain, Italy, Germany, New World - Australia... Learn about: Customer Service, Food safety, Product Development...
...production and the main styles of sparkling wines from the key wine producing countries: France, Spain, Italy, Germany, New World - Australia... Learn about: Customer Service, Food safety, Product Development...
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This event was a trip for my son in law of Spanish and Portuguese session as a birthday gift. I must say that the event was nicely organised by Neil who was very informative, enthusiastic and had great knoweledge.
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We were a group of 14 students and we went for this wine tasting on Saturday and it was a great day.
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Gin tasting night on September 18 and it was just amazing and Neil was a great host and company with abundant knowledge. It was a great experience and we booked an wine tasting event in october as well.
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- Course
- Online
- Different dates available
... Customer Relationship Management (CRM) Sandboxes 2. Understanding Salesforce and Registering preview Registering with Salesforce Salesforce Release versions... Learn about: Sales Process, Customer relationship, Customer Relationship Management...
- Course
- Online
- Intermediate
- Different dates available
...Looking for a better way to manage and grow your business? Customer relationship management (CRM) software can surely be a great help. Lets how you could utilize the features of Free CRM software effectively through this training... Learn about: Customer support, MBA Professionals, Customer relationship...
- Course
- Online
- Different dates available
...This online training is to learn in detail about Total Quality Management (TQM). It is important to learn about TQM as it process which decreases the errors in all operational arrears, recognizing mistakes, avoiding waste and reducing the lead times. The tutorials will help you understand... Learn about: Business Management & Marketing, Customer Relationship Management, Quality Training...
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I took my husband on christmas to this event of wine and cheese tasting with Essex School and we had a great experience and we got a great host called Neil Bull.
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Neil organised an event for our company and we had changes in number of guests but Neil managed that very happily and it felt amazing to have such great host to look after your company events.
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I went to the gin tasting event on Friday and I had 6 different types of gins to take care along with cocktail and it was marvelous.
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- Course
- Chelmsford
- October
...Multiple choice. Our pass rate 100%. National average 88% Level 3 - Short written answer questions. Our pass rate 70%. National average... Learn about: Sales Techniques, Product Materials, Grape Varieties...
...Multiple choice. Our pass rate 100%. National average 88% Level 3 - Short written answer questions. Our pass rate 70%. National average... Learn about: Sales Techniques, Product Materials, Grape Varieties...
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I took my husband on christmas to this event of wine and cheese tasting with Essex School and we had a great experience and we got a great host called Neil Bull.
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Neil organised an event for our company and we had changes in number of guests but Neil managed that very happily and it felt amazing to have such great host to look after your company events.
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I went to the gin tasting event on Friday and I had 6 different types of gins to take care along with cocktail and it was marvelous.
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- Course
- Online
- Different dates available
...Explore a typical sales cycle for any organization and how that can be moulded in Dynamics CRM.This course begins with an introduction to the concept of Customer Relationship Management (CRM) and why is it important for any business. We then quickly dive into a product Microsoft is offering... Learn about: Customer relationship, Customer Relationship Management, IT Management...