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Customer Retention Strategy courses Carmarthenshire
- Course
- Carmarthen
- Intermediate
- Different dates available
- 1 Day
...the importance of appropriate behaviour and communication techniques, as well as ways to deal with problem customers. This qualification is classroom-based... Learn about: Customer Retention Strategy, Customer Retention, Customer satisfaction...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Service Operations, Customer Retention Strategy, Customer Service Skills...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Problem Solving, Customer satisfaction, Customer database...
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