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Customer Retention Strategy courses Johannesburg
- Short course
- Inhouse in Benoni (South Africa)
- Intermediate
- 5 Days
...or sparkling wine • Maintaining Stock Levels • Tidiness and Cleanliness of Guest Areas • Tidying up the guest bedroom • Towel origami and replacing used... Learn about: Hotel Management, Customer Service Skills, Customer Manager...
Similar training online and classroom-based
- Course
- Online
- Intermediate
- Different dates available
- 200h
... for turning an unprofitable customer into a profitable customer, employee satisfaction and its resulting impact on customer service. The flexible delivery of the course enables you to learn customer service skills flexible and convenient way and to adjust your learning according to your own schedule... Learn about: Customer database, Customer Service Skills, Customer Retention...
- Course
- Online
- Beginner
- Different dates available
..., understanding the Importance of Empathy, exploring Communication basics, exploring Telephonic Techniques ,Handling Everyday Requests, Dealing with Challenges Assertively, learning about the types of Difficult Peoples, learning techniques for Reducing Conflict , exploring Customer Problem Solving techniques... Learn about: Customer Manager, Customer Care, Customer satisfaction...
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