Customer Service (Accredited Online)

Once you have completed all the online learning materials for these courses, you will be required to complete an online assessment. If you fail the online knowledge test, do not worry – You are given 5 chances to revise the e-learning materials and retake the course at no extra charge. Once you pass you will be able to save and print out all your accredited certificates for these bundles.

All of our online workshops are accredited and in line with the universally accepted Continuous Professional Development standards. The CPD accreditation group require a robust process of content development, peer review and compliance with the relevant regulatory requirements. Once you have successfully completed the knowledge test, you will be sent a CPD accredited certificate via email.