Customer Service Advanced Apprenticeship

Course

Online

Price on request

Description

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    Course

  • Methodology

    Online

Customer Service Advanced Apprenticeship LocationCranford Avenue Course Overview Apply Now 1 year programme with regular workshops at college. Apprenticeships are designed by employers for employers and are tailored to meet the needs of each specific sector. An apprenticeship will allow you to get qualified, get paid and get a career all in one go! This Apprenticeship gives you the skills that can be applied to various job roles across many different sectors of employment. Good customer service is key to the success of any business or organisation. Your duties may consist of dealing with customers in a positive and reliable manner whether this be offering advice, dealing with complaints or answering questions. To enquire about an apprenticeship please call 01305 208709 or email .

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Subjects

  • IT
  • Customer Service

Course programme

Interview with the Work-Based Learning Support Officer and a placement in a Customer Service Environment. Course Content • NVQ Diploma in Customer Service Level 3 • Certificate in Customer Service Level 3 • Functional Skill maths and English Level 2 • Employer rights and responsibilities. How will I be assessed? Assessed in the workplace by Work Based-Learning Support Officer for Customer Service.

Customer Service Advanced Apprenticeship

Price on request