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Customer Service courses Middlesbrough
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- Middlesbrough
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... the different type of services they have to offer customers. You will also identify the importance of good customer service and the consequences of poor customer service and this course wil prepare you for potential employment in the Travel and Tourism industry... Learn about: Tourism Industry, Travel Tourism, Customer Service...
Similar training online and classroom-based
- Course
- Online
- Advanced
- Different dates available
- 1 Year
..., problem-solving, and service delivery—skills valued across every sector in the UK job market. This diploma is ideal for those looking to strengthen their office administration skills, improve customer service performance, or begin a career in business support. Learners gain practical knowledge... Learn about: Customer Service, Ms Word, MS Excel...
- Course
- Online
- Intermediate
- Different dates available
- 2h
...Module One – Getting Started Module Two – Why Your Office Needs Administrative Procedures Module Three – Gathering the Right Tools Module Four – Identifying... Learn about: Telephone management, Listening Skills, Telephone Skills...
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