Customer Service Excellence
-
Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
← | →
Short course
In Prague (Czech Republic), London, Amman (Jordan) and 22 other venues
Understand the importance of meeting and managing the requirements of the customers!
-
Type
Short course
-
Location
-
Class hours
20h
-
Duration
5 Days
-
Start date
Different dates available
Emagister has now on its catalogue the Customer Service Excellence Course, which aims to give a new dimension to the customer service teams.
The course strictly focuses on improving the skills and enhancing confidence of the delegates to boost business by converting prospects into customers. Equipped with high-end methodologies and strategies, the course helps the participants to increase sales, growth margins, demonstrate the teams and set up an instance by building strong customer relationships. Our experts have designed the course by merging experimental learning with visual demonstrations to guide the delegates with the most advanced recourses per the requirements of their organizations.
Facilities
Location
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Start date
Reviews
-
Their staff was good and trainers were profesisonal. friendly and educated. As per my experience, their trainings were effective and engaging. I enjoyed every bit of the training. I had a nice time in all.
← | →
Course rating
Recommended
Centre rating
Anna M.
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Management
- Customer Care
- Customer Service
- Customer Relationship Management
- Customer Retention
- Management Planning
- Customer database
- Customer Manager
- Customer satisfaction
- Key Accounts and Customer Service
Course programme
- Understand the customers and what are their expectations
- Know the purpose of the customer service of the organization
- Create a positive impact on the customers seeking services
- Enhance the company’s reputation by ensuring high-end customer service
- Modify the behavior towards customers and adapt to deal with customers of all temperaments
- Be positive in promoting the organization and contribute to boosting business
- Accept the weaknesses and work on that to be the inevitable taskmaster within the team
- Deal with the challenging situations where the customer’s requirement is not yet fulfilled
- Be a go-getter when it comes to ensuring the finest customer service at the most professional level
Customer Service Excellence