Customer Service Level 3 Diploma
NVQ
Blended
Description
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Type
NVQ
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Methodology
Blended
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Duration
2 Years
Suitable for: this course is suitable for people who deal with customers on a daily basis
About this course
16-18, 18+, 19+
the learner must have a level 2 qualification
Reviews
Teachers and trainers (1)
Michelle Goddard
Assessor
Course programme
This qualification is aimed at individuals who are undertaking a career in a customer facing role. It is suitable for those who have just started a job, for those who are changing their career path and for those who want recognition of their skills and experience. This qualification gives the foundation to future progression in a range of different roles, which involve customer contact.
The EDI Level 3 NVQ Diploma in Customer Service is part of the Apprenticeship framework for Customer Service.Customer Service Level 3 Diploma