Distance and online learning courses

...They will work with practical tools, tips and techniques to achieve a more effective balance across their lives, both within and outside of...

...all academic or professional backgrounds who want to strengthen their understanding of financial planning, client communication, and responsible advisory practice... Learn about: Financial Advisor, Balance Sheet, Trial balance...

...(Working through Influencing Exercises and the impression given by the Influencer) 16.00 - 16.30 Action Plans for Future Influencing Opportunities Agree... Learn about: Style employed, Learning to listen, Communications Planning...

...Learners will develop an understanding of professional office procedures, administrative systems, digital tools, and organisational techniques that support workplace efficiency... Learn about: Ms Office, Body Language, Organisational Skills...

...break 15:30 – 16:15 Typical Pitfalls and How to Overcome Them 16:15 – 16:45 Guide to Handling Challenging Conversations 16:45 – 17:00 Action Planning...

...skills across customer service, retail, finance, and business development, this course provides a strong foundation for anyone looking to advance within the sector... Learn about: Verbal Communication, Call Planning, Following up...

...Office Management - Timetable 09:30 - 10:00 Coffee and Intro. Why should we make the change? 10:00 - 10:30 Understand your energy use. Making the difference... Learn about: Green Office, Office management, Office IT...

...growth using proven tools and industry-standard techniques. Designed for today’s competitive digital landscape, this course helps individuals understand... Learn about: Sales Management, Market Research, Sales Training...

...11.15 – 11.30 Break 11.30 – 12.15 Learning from the past – Self reflection activity and discussion 12.15 – 13.00 Becoming more resilient – What resilient...

...progression into broader healthcare or ambulance service roles. With a focus on practical awareness, safeguarding principles, and confidence when assisting vulnerable individuals... Learn about: Dementia Care, Mental Health...

...(Understanding what to and what not to do. Identifying the key steps for an effective process) 13:00 - 14:00 Lunch Break 14:00 – 14:45 Changing attitudes and styles...

...Module 03 Developing a Script Perfecting the Script Handling Objections Negotiation Techniques It’s More Than Just a Phase Phone Tag and Getting the Call... Learn about: Voice Mail, Sales by Phone, Verbal Communication...

...(Part 1) A route map for creating a facilitated event including defining the P.O.P. Purpose, Process and anticipated Outcomes. Writing a compelling design... Learn about: Quality Improvement, Quality Training, Facilitators Toolkit...

...06 Building the Future Checklist for Success Considerations in Tool Selection Customer Relationship Management Evaluating and Reviewing Your Program Homegrown... Learn about: Customer relationship, Stress Management, Customer In Person...

...and how they can be applied in a business context. "An understanding of the key concepts of NLP and the excellence beliefs upon which is it based Advanced... Learn about: Communication and Personality, Communication Training, Communications Planning...

...For Leading Your Team Module 04 Retail Marketing Role of Coupons in Retail Marketing Retail Brand Management Health And Safety Obligations For Retailers... Learn about: Retail Management, Retail System, Consumer Behaviour...

...What is The Difference? 12:00 - 12:30 Natural V Appropriate Behaviour 12:30 - 13:00 Interpersonal Skills 13:00 - 14:00 Lunch 14:00 - 15:00 Setting Objectives...

...(Point of Sale) Retail System Importance of Consumer Behaviour Importance of Communication in Retail Industry Module 02 Understanding Customer Expectations... Learn about: Retail Sales, Customer satisfaction, Retail Marketing...

...One – Getting Started Module Two – Working with Your Manager Module Three – Administrative Soft Skills Module Four – Effective Time Management Module Five... Learn about: Receptionist & Roles, Office IT, Ms Office...

...10:45 Defining quality and quality standards (Identifying the components of quality; how to set standards; who is involved) 10:45 - 11:15 Communicating standards... Learn about: Quality Policy, Quality Systems, Quality Controller...