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Distance and online learning Customer Care courses
- Course
- Online
- Intermediate
- 7h - 1 Year
- Online campus
...Patient Customer Service Training is designed to help learners develop the essential communication, professionalism, and service skills required when working with patients, clients, and service users in healthcare and care-related environments. High-quality patient customer service plays a vital... Learn about: Customer Service Skills, Skills Communication, Customer Care...
- Short course
- Online
- Different dates available
...Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree with... Learn about: Customer Care Skills, Objection Handling, Customer Behavior...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Sales Techniques, Customer care operatives, Call Handling...
- NVQ
- Online
- Different dates available
- 6 Months
- Personal tutor
- Support service
- Online campus
...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Social Media, Decision Making, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- 14h
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...It is necessary for businesses to develop their customer services to continuously please their current customers. Providing effective customer service is possible through understanding consumer motivation which this course can provide you. This Professional Diploma in Customer Service... Learn about: Customer relationship, Customer Service, Customer Manager...
- Course
- Online
- January
...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Call Centre, Customer Relationship Management, Customer Service Skills...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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- Course
- Online
- Intermediate
- 6 Weeks
...Using the research techniques outlined to help understand the problem you are tackling and gain a deep understanding of the user needs. At the end of day... Learn about: UCD process, User Experience, Customer Care...
...Using the research techniques outlined to help understand the problem you are tackling and gain a deep understanding of the user needs. At the end of day... Learn about: UCD process, User Experience, Customer Care...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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- Course
- Online
- Beginner
- Different dates available
...This course is the perfect choice for those customer care professionals who want to learn how to impress their customers. It is the best choice Emagister.co.uk has if you always have asked yourself how to connect with clients and to influence their purchace decision. From the comfort of your... Learn about: Guest Satisfaction, Organizational Skills, Guest Expectations...
...This course is the perfect choice for those customer care professionals who want to learn how to impress their customers. It is the best choice Emagister.co.uk has if you always have asked yourself how to connect with clients and to influence their purchace decision. From the comfort of your... Learn about: Guest Satisfaction, Organizational Skills, Guest Expectations...
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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- Course
- Online
- Intermediate
- Different dates available
- 260h
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Evaluation Methods, Event Planning, Event Management...
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Evaluation Methods, Event Planning, Event Management...
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
- 3 Months
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Financial Training, Banking Finance, Correspondent Banking...
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Financial Training, Banking Finance, Correspondent Banking...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Virtual classes
- Delivery of study materials
- Online campus
- Support service
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Customer Service Skills, Customer Care, Chemical Industry...
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Customer Service Skills, Customer Care, Chemical Industry...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I studied level 3 assessing competence in the work environment. I found it an wonderful experience specially as it`s a bladed learning program, the mixture of onsite and online particularly.
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I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly!
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This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
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- Short course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...you will be able to start learning straight away. Everyone studies at different paces, which is why this course is such a good opportunity, enabling... Learn about: Ms Word, IT Management, MS Excel...
...you will be able to start learning straight away. Everyone studies at different paces, which is why this course is such a good opportunity, enabling... Learn about: Ms Word, IT Management, MS Excel...
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I studied level 3 assessing competence in the work environment. I found it an wonderful experience specially as it`s a bladed learning program, the mixture of onsite and online particularly.
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I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly!
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This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 110h - 12 Months
...Information Systems and Material - Classification and Storage Systems - Marketing and Displays Module 5: - Airport Reservations - Fares and Ticketing Course... Learn about: Tour Operator, Information Systems, Personal Effectiveness...
...Information Systems and Material - Classification and Storage Systems - Marketing and Displays Module 5: - Airport Reservations - Fares and Ticketing Course... Learn about: Tour Operator, Information Systems, Personal Effectiveness...
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Course
- Online
- Different dates available
- 4h
...Develop process maps and procedures to help solve problems What happens when I come out of the strategy workshop? What do I need to know about processes and departments?... Learn about: Business management, Performance Appraisal, Customer Care...
- Short course
- Online
- Different dates available
- 3 Months
...Any computer literate person can enroll for the course. The Objective of this course is to enable understudies to understand the aesthetic design... Learn about: Customer Care...
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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- Short course
- Online
- Beginner
- Different dates available
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Personal Trainer, Balanced Diet, Fitness Instructor...
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Personal Trainer, Balanced Diet, Fitness Instructor...
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Communication Skills, Travel and Tourism, Travel Tourism...
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Communication Skills, Travel and Tourism, Travel Tourism...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Delivery of study materials
- Virtual classes
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair Removal, Salon services, Hair color...
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Hair Removal, Salon services, Hair color...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 120h - 12 Months
...This course is ideal for anyone who is a receptionist or is keen to include more reception skills into their job. The Professional Receptionist course consists of 2 different courses: Certificate in Effective Communication (Level 2) Customer Care (Level 2) Certificate in Effective Communication... Learn about: Effective Communication, Customer Care, Communication Skills...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Vocational qualification
- Distance Learning
- Different dates available
...This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please... Learn about: Public Relations, Business Plan, Marketing Mix...
...This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please... Learn about: Public Relations, Business Plan, Marketing Mix...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Course
- Online
- Different dates available
...five questions that I must answer? • What is a brief? • Why is how I brief important? • What goes into a brief?... Learn about: Client Management, Professional Practice, Business Strategy...
- Vocational qualification
- Online
- Different dates available
- 18 Months
...progression in higher education. Develop a range of operational management and leadership competences required by employers of those engaged in or aspiring to managerial positions... Learn about: Management Research, Managing Operations, Customer Care...
- Course
- Online
- Intermediate
- Different dates available
- Online campus
- Support service
- Virtual classes
- Delivery of study materials
... for me this one time? I’m a good customer here!” No matter what your position is in the organization, you will have to deal with angry, upset or difficult people at some point. It’s part of the job, but many people find it to be a stressful part of their day, which can lead to burnout unless... Learn about: Customer relationship, Difficult People, Customer satisfaction...