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Distance and online learning Customer Care courses
- Course
- Online
- Intermediate
- 7h - 1 Year
- Online campus
...Patient Customer Service Training is designed to help learners develop the essential communication, professionalism, and service skills required when working with patients, clients, and service users in healthcare and care-related environments. High-quality patient customer service plays a vital... Learn about: Verbal Communication, Customer Service Skills, Customer Service...
- Short course
- Online
- Different dates available
...Good objection handling skills are crucial to success in sales and customer care. If a salesperson is unable to come back with a good answer to the statement: I think its too expensive, they will lose the sale so quickly, that they might as well have answered I could not agree with... Learn about: Handling skills, Customer Behavior, Customer Types...
- Course
- Online
- Intermediate
- Different dates available
- 200h
...Course Benefits Full Tutor Support Self paced, no fixed schedules Available to students anywhere in the world... Learn about: Sales Process, Customer Service, Sales Training...
- NVQ
- Online
- Different dates available
- 6 Months
- Personal tutor
- Online campus
- Support service
...video-recorded presentation, voice-recorded interview, assessor observation and/or written questionnaire response... Learn about: Business Plan, Problem Solving, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
- 14h
- Delivery of study materials
- Virtual classes
- Online campus
- Support service
...It is necessary for businesses to develop their customer services to continuously please their current customers. Providing effective customer service is possible through understanding consumer motivation which this course can provide you. This Professional Diploma in Customer Service... Learn about: Customer Care, Customer Service, Customer relationship...
- Course
- Online
- January
...participants will explore Albert Mehrabian’s study on communication and how it affects telephone communication. Participants will also learn the role that... Learn about: Verbal Skills, Communication Training, Customer satisfaction...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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- Course
- Online
- Intermediate
- 6 Weeks
...Using the research techniques outlined to help understand the problem you are tackling and gain a deep understanding of the user needs. At the end of day... Learn about: Design Artefacts, User Experience, Design Process...
...Using the research techniques outlined to help understand the problem you are tackling and gain a deep understanding of the user needs. At the end of day... Learn about: Design Artefacts, User Experience, Design Process...
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The course was great and I learnt a lot. the program is more industry-oriented. I worked on a project from the beginning to the end, this helped me to add a great piece to my portfolio.
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I did both beginner and intetrmediate UX design courses and I feel like they gave me confidence and sparked my passion for UX. I learnt a lot and now I see how I put in practice everything. Great practical examples, good environment. I totally recomend it!
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I’ve recently completed the UX Academy course run by Mobile UX London. it was a great user experience.
The course is taught by four passionate tutors meaning who had a variety of expertise & experiences.
The best part of the course , was working in small groups to put everything we learnt into practice.
It was a great opportunity to meet other course mates and UX’rs & UX enthusiasts. And it was interesting to learn from their experiences and asking advices. it’s a really affordable way to learn more about the UX Design process.
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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- Course
- Online
- Beginner
- Different dates available
...This course is the perfect choice for those customer care professionals who want to learn how to impress their customers. It is the best choice Emagister.co.uk has if you always have asked yourself how to connect with clients and to influence their purchace decision. From the comfort of your... Learn about: Effective Communication, Customer satisfaction, Persuasion Skills...
...This course is the perfect choice for those customer care professionals who want to learn how to impress their customers. It is the best choice Emagister.co.uk has if you always have asked yourself how to connect with clients and to influence their purchace decision. From the comfort of your... Learn about: Effective Communication, Customer satisfaction, Persuasion Skills...
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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- Course
- Online
- Intermediate
- Different dates available
- 260h
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Customer Care, Evaluation Methods, Planning Process...
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Customer Care, Evaluation Methods, Planning Process...
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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- Training
- Online
- Different dates available
- 3 Months
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Financial Training, Banking and Finance, Correspondent Banking...
...commercial income against financial crime compliance risk. As a result, de-risking across the banking sector is a significant issue and banking relationships... Learn about: Financial Training, Banking and Finance, Correspondent Banking...
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The ICA Certificate in Money Laundering Risk in Correspondent Banking is an excellent course. I would recommend this course and any other provided by International Compliance Training to anyone interesting in advancement of their Compliance and Money Laundering career. I give you a 5 star: Excellent rating because the study material was comprehensive and very well structured and organised. Keep the good work up!
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This is a highly recommendable course for anyone seeking to either start or move up on their careers in Compliance! Honestly, awesome training!
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Virtual classes
- Support service
- Delivery of study materials
- Online campus
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Diet food, Chemistry Research, Pharmacy Technician...
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Diet food, Chemistry Research, Pharmacy Technician...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I studied level 3 assessing competence in the work environment. I found it an wonderful experience specially as it`s a bladed learning program, the mixture of onsite and online particularly.
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I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly!
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This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
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- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Virtual classes
- Delivery of study materials
- Support service
...you will be able to start learning straight away. Everyone studies at different paces, which is why this course is such a good opportunity, enabling... Learn about: Microsoft Word, Communication Training, IT Management...
...you will be able to start learning straight away. Everyone studies at different paces, which is why this course is such a good opportunity, enabling... Learn about: Microsoft Word, Communication Training, IT Management...
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I studied level 3 assessing competence in the work environment. I found it an wonderful experience specially as it`s a bladed learning program, the mixture of onsite and online particularly.
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I think the Admin and PA Diploma course is absolutely terrific. It gives candidates the chance to develop their skills in the PA and Administration field along with gaining some valuable personal skills along the way. It has given me the boost that I needed to be considered for different job roles in the Administration field and without this my CV would not look as good to potential employers. Giving people the chance to succeed at something they really want to be a part of makes this course brilliant in every way. The layout of each module is set out superbly!
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This course has been such a great help in my new career path as a PA. When I was job hunting before, I was having no luck, however now I have interested daily for PA roles all because of my new qualification. Easy to use at my own pace. Thanks!
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 110h - 12 Months
...Information Systems and Material - Classification and Storage Systems - Marketing and Displays Module 5: - Airport Reservations - Fares and Ticketing Course... Learn about: Communication Training, Travel and Tourism, Travel Tourism...
...Information Systems and Material - Classification and Storage Systems - Marketing and Displays Module 5: - Airport Reservations - Fares and Ticketing Course... Learn about: Communication Training, Travel and Tourism, Travel Tourism...
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I loved doing this course. It helped me to improve my Spanish speaking skills.
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- Short course
- Online
- Different dates available
- 3 Months
...Any computer literate person can enroll for the course. The Objective of this course is to enable understudies to understand the aesthetic design... Learn about: Customer Care...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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- GCSE
- Distance Learning
- Different dates available
- 12 Months
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Travel Tourism, Social Skills, Customer Care...
...the community Equality & diversity in the workplace Assessment Learners will be required to complete a series of tutor marked assignments ( normally 1 after each unit)... Learn about: Travel Tourism, Social Skills, Customer Care...
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As majority of us have extremely bustling lives and discover it progressively difficult to juggle our time, UK open College permits you to learn from the solace of your own home. You can learn during a period that suits you (4 am in the morning - relying upon your duties), in this way making studying less demanding and your vocation prospects more advantageous. I would prescribe this school to all.
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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- Short course
- Online
- Beginner
- Different dates available
- Delivery of study materials
- Online campus
- Support service
- Virtual classes
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Fitness Instructor, Customer Service, Balanced Diet...
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Fitness Instructor, Customer Service, Balanced Diet...
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
- Support service
- Virtual classes
- Delivery of study materials
- Online campus
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Client schedules, Hair Removal, Salon services...
...permanent wave and chemical services, hair colouring, salon team coordination, maintain a clean and efficient workplace, communication in the workplace... Learn about: Client schedules, Hair Removal, Salon services...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Vocational qualification
- Distance Learning
- Different dates available
...This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please... Learn about: Market Research, Marketing Advertising, IT Development...
...This course develops your ability to analyse and manage marketing problems in an agricultural enterprise. Topics covered include: market research, management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please... Learn about: Market Research, Marketing Advertising, IT Development...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Course
- Online
- Intermediate
- Different dates available
- Virtual classes
- Online campus
- Support service
- Delivery of study materials
... for me this one time? I’m a good customer here!” No matter what your position is in the organization, you will have to deal with angry, upset or difficult people at some point. It’s part of the job, but many people find it to be a stressful part of their day, which can lead to burnout unless... Learn about: Customer Service, Customer satisfaction, Difficult People...
- Short course
- Online
- Beginner
- Different dates available
- 20h
...Market research tells us that for every customer complaint a business receives, many more customers have valid complaints they don't bother to tell you about. Research also shows that dissatisfied customers will tell more people about their experience than a happy customer. The impact a complaint... Learn about: Difficult Customers, Internal Customers, Customer Manager...
- Course
- Online
- Different dates available
...We guarantee that by using our courses your training will: - Meet CQC standards of compliance for continuing professional development; - Be available on demand... Learn about: Writing Skills, Communication Skills, Customer Service...
- Course
- Online
- September
- 50h
...TQM, Six Sigma) Control – customer complaints, Statistical Quality Control... Learn about: Customer satisfaction, Planning Process, Quality Systems...
- Course
- Online
- Intermediate
- Different dates available
- 1 Day
- Support service
- Delivery of study materials
- Virtual classes
- Online campus
...This Telephone Techniques Course is designed to provide the key skills required to deliver professional customer service and telephone etiquette. With the telephone still remaining the number one communication tool for today’s modern businesses it is vital that your teams and your customers... Learn about: Customer Service Skills, Telephone Skills, Call Centre...