-
All
-
Online
-
Filters
Distance and online learning Customer Retention courses
- Course
- Online
- Intermediate
- 10h - 1 Year
- Online campus
... and confidence and adds strong value to a CV. Learners study online, at their own pace, with full access to all materials. Once complete, they can download their certificate and use their new skills in real working environments. The Diploma in Customer Relationship Management (CRM) is a flexible and accessible... Learn about: Customer Service, Customer Relationship Management, Service Management...
- Course
- Online
- Intermediate
- 4h - 1 Year
- Online campus
..., communication skills, data management, and customer retention techniques. Learners will discover how CRM supports growth, loyalty, and repeat business, while helping organisations improve satisfaction and competitive advantage. This online programme is ideal for anyone interested in customer relationships... Learn about: Customer Retention, Service Management, Customer relationship...
- Course
- Online
- Beginner
- Different dates available
- 125h
...course with Staff Training Solutions you are allocated your personal tutor. Tutor’s help and support will be available throughout your studies with the college... Learn about: Directors and executives, Customer care operatives, Engineering and technical staff...
- Course
- Online
- Intermediate
- 9 Months
- Support service
- Virtual classes
- Online campus
...The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and... Learn about: Customer Management, Customer satisfaction, Customer Service...
- Course
- Online
- Intermediate
- Support service
- Online campus
- Virtual classes
- Delivery of study materials
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success. LEARNING OUTCOMES... Learn about: Customer Service Skills, Customer Care, Customer satisfaction...
- Course
- Online
...on an exciting journey of discovery, challenge, and personal improvement, with benefits for you, your career and your organisation... Learn about: Customer Service, Customer database, Customer Care...
- Master
- Online
- 3 Years
- Virtual classes
- Support service
- Online campus
- Delivery of study materials
...Each unit is designed to develop your pioneering spirit and help you bring your big ideas to life. Over a period of two years and three months... Learn about: Customer Relationship Management, Environmental Law, Management Information Systems...
- Course
- Online
- 1h - 4 Weeks
..., they can direct resources and capabilities in ways that really benefit every customer they come into contact with; they need to do more than give lip-service to the partnership. They need to measure customer satisfaction, learn how to add value to the relationship long-term, and give extraordinary customer... Learn about: Customer Service Skills, Customer Retention, Customer satisfaction...