Level 2 Certificate in Principles of Customer Service

Description

• Type

  Course

• Level

  Intermediate

• Methodology

  Online

• Duration

  9 Months

• Online campus

  Yes

• Support service

  Yes

• Virtual classes

  Yes

Description

The aim of this qualification is to develop learners’ knowledge of Customer Service. It provides an insight into the principles of customer service and will aid career development by providing knowledge and understanding of working in this sector.

About this course

Qualification

The qualification is delivered by London School of International Business (LSIB) and it is awarded by Innovate Awarding, an Ofqual-regulated Awarding Body. All of the qualifications are listed on the Ofqual register.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Fill in your details to get a reply

Send

We will only publish your name and question

Request information

We are verifying your question adjusts to our publishing rules. According to your answers, we noticed you might not be elegible to enroll into this course, possibly because of: qualification requirements, location or others. It is important you consult this with the Centre.

Thank you!

We are reviewing your question. We will publish it shortly.

Or do you prefer the center to contact you?

Request information

Reviews

Have you taken this course? Share your opinion

Subjects

• Customer Service
• Organisation
• Communication
• Customer Service Role
• Understand customers
• Customer Manager
• Customer Care
• Customer Management
• Customer Retention
• Customer satisfaction

Course programme

Mandatory Units

• Understanding the organisation
• Prepare to deliver excellent customer service
• Communication in the customer service role
• Understand customers

Additional information

● Payment option (c): GBP £199 x 5 monthly instalments
● Payment option (d): GBP £499 x 2 quarterly instalments
● Payment option (e): GBP £949 x 1 instalment (We offer 5% bursary on total fee for students opting to pay in full)

See related categories

• Customer Service courses
• Distance learning Customer Service courses
• Customer Retention courses
• Distance learning Customer Retention courses
• Health care assistant courses
• Silver service courses
• Foot care courses
• Free social care courses
• Wound care courses
• Registered manager award courses
• Diploma public service interpreting courses
• Hnd health social care courses
• 3 health social care courses
• Cpc transport manager courses
• Diploma health social care courses
• Leadership management care services courses
• Horse care courses
• Free child care courses
• Customer Management courses
• Distance learning Customer Management courses
• Distance learning Course
• London School of Planning and Management courses