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Distance and online learning Customer Retention Strategy courses
- Course
- Online
- January
...sales professionals to learn how to function in that space. In this one-day workshop, we’re going to explore how social selling is an essential requirement for sales teams... Learn about: Customer relationship, Business Strategy, Social Selling...
- Course
- Online
- February
...the most common objection: price. How Can Teamwork Help Me? Many sales people treat their team as competition. This session will explore how teamwork... Learn about: Marketing Communications, Customer Relationship Management, Business Strategy...
- Course
- Online
- Beginner
- 10h
... for the customer-organisation relationship; once built, it will endure for a long time through the application of useful strategies and practical approaches. Your customer’s loyalty will ensure that he maintains a constant relationship with your brand and recommends his friends and family to take up your products... Learn about: Customer satisfaction, Customer Retention, Customer Manager...
- Course
- Online
- Beginner
- 10h
... on the way the organization performs. This inspiring tutorial is ideal for business owners, managers and customer service workers at all levels. Study a breakdown of the primary elements of customer service, along with the effects poor service can have on a business. Explore the benefits of running... Learn about: Customer Retention Strategy, Customer Retention, Customer Manager...
- Course
- Online
- Beginner
- 10h
...He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Services marketing, Customer satisfaction, Customer Retention Strategy...
- Course
- Online
- Beginner
- 10h
...Customer Service and Customers’ Expectations understanding. Effective customer service and high customer satisfaction always begin with the identification of customers’ expectations. You must be familiar with your customers: who are they and what are their needs? When assessing customer... Learn about: Customer Service, Customer satisfaction, Customer Manager...
- Course
- Online
- Intermediate
- Online campus
- Delivery of study materials
- Support service
- Virtual classes
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success. LEARNING OUTCOMES... Learn about: Customer satisfaction, Customer Retention Strategy, Customer Retention...