-
All
-
Online
-
Filters
-
Location
-
Online
-
Type of studies
-
+ Filters
Distance and online learning Customer Retention Strategy courses
- Course
- Online
- February
...self-awareness and our ability to ask feedback of others. We will look at the Johari Window in detail during this session, and how disclosure can help build good relationships... Learn about: Key Interpersonal Skills, Relationship Building, Customer Service...
- Course
- Online
- February
...Getting Ready for Your Presentation We will offer participants some preparation tips. Then, participants will learn how to pump up their language to... Learn about: Customer Manager, Sales Training, Sales Techniques...
- Course
- Online
- Beginner
... for the customer-organisation relationship; once built, it will endure for a long time through the application of useful strategies and practical approaches. Your customer’s loyalty will ensure that he maintains a constant relationship with your brand and recommends his friends and family to take up your products... Learn about: Customer Service, Customer satisfaction, Customer Manager...
- Course
- Online
- Beginner
... on the way the organization performs. This inspiring tutorial is ideal for business owners, managers and customer service workers at all levels. Study a breakdown of the primary elements of customer service, along with the effects poor service can have on a business. Explore the benefits of running... Learn about: Customer Manager, Customer Service, Customer satisfaction...
- Course
- Online
- Beginner
...He/she will assess your work and will provide you with regular feedback on your progress... Learn about: Customer Retention Strategy, Services marketing, Customer relationship...
- Course
- Online
- Beginner
...Customer Service and Customers’ Expectations understanding. Effective customer service and high customer satisfaction always begin with the identification of customers’ expectations. You must be familiar with your customers: who are they and what are their needs? When assessing customer... Learn about: Customer satisfaction, Customer Care, Customer Manager...
- Course
- Online
- Intermediate
- Virtual classes
- Online campus
- Delivery of study materials
- Support service
...The need to lead, model, and promote the organisational values within a customer service environment is essential for business success. LEARNING OUTCOMES... Learn about: Customer Service Skills, Customer Care, Customer Retention...