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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- 3h - 1 Year
- Online campus
... in managing teams, improving customer satisfaction, and implementing service improvement strategies. It is ideal for individuals looking to progress into customer service management roles or strengthen their existing management capabilities while adding recognised CPD value to their... Learn about: Customer Relationship Management, Customer Service, Confidence Training...
- Course
- Distance Learning
- Advanced
- January
- 330h
- Online campus
... products and services to customers. Now more than ever, it’s all about the customer experience. Everything and everyone the customer encounters from the moment they enter the store influences their impression of the retailer. Ultimately, it’s these impressions that determine whether a customer returns... Learn about: Communication Training, Logistics strategy, Retail Management...
- Course
- Online
- Different dates available
- 38h
...Minute Taking tips Other Secretarial Roles and Responsibilities Working with Your Manager Administrative Soft Skills Effective Time Management Tools... Learn about: Legal Secretary, Other Secretarial Roles and Responsibilities, Proof Reading...
- Course
- Online
- February
...participants will explore ways to retain customers through a large group discussion. Building the Future During this session, participants will explore... Learn about: CRM Programs, Sales Techniques, Strategic Planning...
- Course
- Online
- Advanced
- Different dates available
- Online campus
- Support service
- Virtual classes
... (KYC). Adequate due diligence on new and existing customers is a key part of these controls. Without this due diligence, your firm can become subject to reputational, operational, legal, and financial risks... Learn about: Customer Service, PRACTICAL CUSTOMER, Customer Care...
- Course
- Online
- Different dates available
...Demonstrate an understanding of the terms and benefits of CRM on a company’s bottom line Learning Outcomes Demonstrate an understanding of the terms and... Learn about: Customer Service, Relationship Building, Customer Relationship Management...
- Course
- Online
- Different dates available
...policies and standards, including ethical requirements and model and meet expectations of these in all aspects of work. • Identify the scope... Learn about: Skills and Training, Financial Training, Financial Services...
- Course
- Online
- Different dates available
... and thought leader.Do you want to attract the right customers to your business?Do you want to retain your customers?Do you want to satisfy your customers?Do you want to engage your customers with you and with your business?"The single most important thing to realize about any enterprise... Learn about: Body Language, Customer Service, Sales Training...
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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- Course
- Online
- Different dates available
- 1 Day
- Online campus
- Personal tutor
- Support service
... in a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Conflict Resolution, Persuasion Skills, Customer satisfaction...
... in a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Conflict Resolution, Persuasion Skills, Customer satisfaction...
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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Highly enjoyable, a very nice experience.
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Nice training! It was planned really well, and the delivery was great too!
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Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
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- Training
- Online
- Different dates available
- 3 Months
...terminology and develop skills that will help you recognise good and poor conduct. You will explore key regulatory developments that affect your firm... Learn about: Sales Management, Complaint Handling, Risk Management...
...terminology and develop skills that will help you recognise good and poor conduct. You will explore key regulatory developments that affect your firm... Learn about: Sales Management, Complaint Handling, Risk Management...
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Highly enjoyable, a very nice experience.
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Nice training! It was planned really well, and the delivery was great too!
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Great course material, and they always replied fast to any enquiries or request for support. Very resourceful course, with loads of tips and advice on how to complete it successfully.
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Very easy to follow and a joy to read.
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The course is very smooth and a pleasure to read through.
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Presently on my way to my profession. Superb course.I appreciated doing this course and I exceedingly prescribe it to everyone. Much thanks. Extremely accommodating online educators there day in and day out would do another course in a squint of an eye, simple set up and exceptionally supportive, now on my way to my profession. Cheerful me.
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- Short course
- Online
- Intermediate
- Different dates available
- Online campus
- Delivery of study materials
- Virtual classes
- Support service
...Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event. Get insight into the importance of health and safety at all events... Learn about: Communication Skills, Customer Service Skills, Event Planning...
...Learn how to stick to a budget, sell tickets and manage the finances effectively throughout the event. Get insight into the importance of health and safety at all events... Learn about: Communication Skills, Customer Service Skills, Event Planning...
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Very easy to follow and a joy to read.
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The course is very smooth and a pleasure to read through.
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Presently on my way to my profession. Superb course.I appreciated doing this course and I exceedingly prescribe it to everyone. Much thanks. Extremely accommodating online educators there day in and day out would do another course in a squint of an eye, simple set up and exceptionally supportive, now on my way to my profession. Cheerful me.
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I must say that I am privileged to have studied this course as the team was very helpful and very accurate. I am happy that I have been encouraged so much and have just sent the last assignments. For me the course has been very clear and simple.
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I must say that I am privileged to have studied with Study House as the team was very helpful and very accurate. I am happy that I have been encouraged so much and have just sent the last assignments . I am looking forward to do another course with Study House. The course has been very clear and simple. Three Cheers for the team. You are the best :) From Jasmilla
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The course was very easy to follow. I have been able to use the skills I learnt in my current job.
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- Course
- Distance Learning
- Different dates available
- 90h - 1 Year
- Support service
- Personal tutor
- Delivery of study materials
...Develop motivational techniques that will improve staff moral as well. Learn innovative project management methods. Practice both verbal and written communication skills... Learn about: Training Administration, Customer Service, Communication Skills...
...Develop motivational techniques that will improve staff moral as well. Learn innovative project management methods. Practice both verbal and written communication skills... Learn about: Training Administration, Customer Service, Communication Skills...
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I must say that I am privileged to have studied this course as the team was very helpful and very accurate. I am happy that I have been encouraged so much and have just sent the last assignments. For me the course has been very clear and simple.
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I must say that I am privileged to have studied with Study House as the team was very helpful and very accurate. I am happy that I have been encouraged so much and have just sent the last assignments . I am looking forward to do another course with Study House. The course has been very clear and simple. Three Cheers for the team. You are the best :) From Jasmilla
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The course was very easy to follow. I have been able to use the skills I learnt in my current job.
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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- NVQ
- Distance Learning
- Different dates available
...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Customer Service, Full Time...
...Counsellor - Customer Service Advisor - Debt advisor - Employment advisor - Help-desk advisor - Housing support worker - Learning support worker... Learn about: Customer Service, Full Time...
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From the beginning I have found all information very helpful ando found all members of staff that I have come across very helpful. I have done other courses online and none have been as helpful or as well explained as this course in Information, Advice and Guidance. The study learning materials are easy to read and take in. I would highly recommend NCC Home Learning. Overall a very positive experience.
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Learning through NCC has unlocked lot of opportunities for me. I have managed to attain a professional position and also acquired some CPD points. The input from mentor is well regulated and keeps you going. The admin team are quite prompt to reply to questions and quite affable as well. By concluding my course I am focusing towards a fellowship status with IAM. I would not have been capable to complete this while going to a college, so going with NCC has helped me reach my personal goals.
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
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- Course
- Online
- Advanced
- Different dates available
- 10h - 90 Days
...to enhance manufacturing quality and the business processes. During this course delegates will learn about Lean Transformation Roadmaps and Lean Assessment... Learn about: Performance Management, Lean Management, Project Plan...
...to enhance manufacturing quality and the business processes. During this course delegates will learn about Lean Transformation Roadmaps and Lean Assessment... Learn about: Performance Management, Lean Management, Project Plan...
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Incredible course, simple to proceed and learn. Great tips on the best way to undertake the exam. Awesome educator.
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The standard of the instruction, the learning enviroment, the style of educating to guarantee nobody is deserted in their comprehension of the theme. Key reasons why I will return when i have a next learning necessity. Extremely proficient.
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The request affirmation had the right points of interest yet on the primary day of the course the guide affirmed I was set up for the off base course and mistaken exam. This was immediately resolved by the KA agent.
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It was a little pressurised to join the AAT and had a bit of trouble in changing ro level 3 from 2. My account was also deducted from an amount of 865 whwn I changed my course students services. It was quite confusing and time sipping. Its 5 days after enrolling and I don't have logon credentials for level 3.
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I have been to many other training providers and I found Avado to be the best of all. Admissions were easy and the services very amazing. The courses and its material is amazing all the way. There are many cheaper institutes available but Avado provides best of all.
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I found the provided information quite useful and advisor very helful.
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- Course
- Online
- Intermediate
- Different dates available
- 12 Months
- Personal tutor
- Support service
- Virtual classes
- Online campus
...No.Unit TitleCreditK/507/7366 Contemporary Issues in Tourism and Hospitality20M/507/7367 Marketing Management in Tourism and Hospitality20T/507/7368 Customer... Learn about: Tourism Hospitality Management, Customer Service, Tourism Hospitality...
...No.Unit TitleCreditK/507/7366 Contemporary Issues in Tourism and Hospitality20M/507/7367 Marketing Management in Tourism and Hospitality20T/507/7368 Customer... Learn about: Tourism Hospitality Management, Customer Service, Tourism Hospitality...
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It was a little pressurised to join the AAT and had a bit of trouble in changing ro level 3 from 2. My account was also deducted from an amount of 865 whwn I changed my course students services. It was quite confusing and time sipping. Its 5 days after enrolling and I don't have logon credentials for level 3.
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I have been to many other training providers and I found Avado to be the best of all. Admissions were easy and the services very amazing. The courses and its material is amazing all the way. There are many cheaper institutes available but Avado provides best of all.
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I found the provided information quite useful and advisor very helful.
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I enjoyed the layout of the course and the way it was imparted.
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After I completed this course I’ve found a job and I’m very happy.
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This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
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- Course
- Online
- Different dates available
- 25h
...Email Tutorial How to use Social Media to promote your company Minute Taking Microsoft Excel Tutorial MS PowerPoint Tips MS Word Tips & Tricks Course Duration... Learn about: Professional Receptionist, Data Management, Personal Assistant...
...Email Tutorial How to use Social Media to promote your company Minute Taking Microsoft Excel Tutorial MS PowerPoint Tips MS Word Tips & Tricks Course Duration... Learn about: Professional Receptionist, Data Management, Personal Assistant...
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I enjoyed the layout of the course and the way it was imparted.
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After I completed this course I’ve found a job and I’m very happy.
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This course has helped me to boost my knowledge about what it is really necessary in a professional receptionist environment. It encouraged me to work independently and professionally. I highly recommend it to anyone wanting to improve their skills.
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I had a perfect involvement with NCC. I have favourably finished the Personal Assistant Diploma Level 3. My mentor was great and all my tasks were given back swiftly with useful suggestion and positive input. The course guide given was enough for me to finish the course and it was descriptive and easy to pursue. I would suggest NCC to all. Judith Cook.
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I am pursuing my course currently and must I add that it is a very beneficial experience so far. I love every part of the module I am on and it is quite refined. I look more professional at my workplace and have achieved great knowledge and esteem. This online course has gone beyond my imagination and would endorse it to all. I got lot of assistance and motivation with the feedback from my trainer. I quite like NCC home learning. Claudia, PA level 3.
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I felt this site was quite useful, most importantly, the mentors. They are always prompt to reply and also quick in assessing your work within a stipulated time. It is not easy to manage professional and personal life, but online course was quite useful. There was no stress to finish the modules. And that is the major difference between online course and undertaking live classes. I would surely endorse this site to all.
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- Course
- Distance Learning
- Different dates available
...The position of the Personal Assistant is a strong example that demonstrates that for a professional to add value at work is not only about competence in individual job... Learn about: Time management, Ms Office, Personal Assistant...
...The position of the Personal Assistant is a strong example that demonstrates that for a professional to add value at work is not only about competence in individual job... Learn about: Time management, Ms Office, Personal Assistant...
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I had a perfect involvement with NCC. I have favourably finished the Personal Assistant Diploma Level 3. My mentor was great and all my tasks were given back swiftly with useful suggestion and positive input. The course guide given was enough for me to finish the course and it was descriptive and easy to pursue. I would suggest NCC to all. Judith Cook.
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I am pursuing my course currently and must I add that it is a very beneficial experience so far. I love every part of the module I am on and it is quite refined. I look more professional at my workplace and have achieved great knowledge and esteem. This online course has gone beyond my imagination and would endorse it to all. I got lot of assistance and motivation with the feedback from my trainer. I quite like NCC home learning. Claudia, PA level 3.
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I felt this site was quite useful, most importantly, the mentors. They are always prompt to reply and also quick in assessing your work within a stipulated time. It is not easy to manage professional and personal life, but online course was quite useful. There was no stress to finish the modules. And that is the major difference between online course and undertaking live classes. I would surely endorse this site to all.
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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- Course
- Online
- Intermediate
- Different dates available
- 24 Weeks
- Online campus
- Virtual classes
- Support service
- Delivery of study materials
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Chemistry Research, Customer Service, Pharmacy Assistant...
...The ICI Pharmacy Assistant Course, we will guide you step-by-step on building your career in the industry. Learn how to execute important tasks which... Learn about: Chemistry Research, Customer Service, Pharmacy Assistant...
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Good
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Very helpful ????
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I have experiebce more than 10 year i will start 2009 i hope the pharmacisty
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I got really amazed with the courses that Hudson offers. The courses are compact with information and multiple things to learn about.
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I really appreciate the service of Hudson. It is a reliable, efficient, effective and flexible service. The online lessons are clear and understandable. I wish them all the best and recommend to anyone who is interested in online studies.Thank you Hudson team! Lakshmi Panditha
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Being a novice, is really difficult when it regards IT.I decided to do a basic online course with Hudson, and experienced a few technical issues along the way. James, a member of the Hudson support team, personally took it upon himself to look after me in a very special way .He resolved all the issues in no time at all,and made sure things were going smoothly for me,via regular phone calls.I just would like to say ,a massive thank you to ,James for an outstanding experience. I would wholeheartedly recommend Hudson and would do another course without any hesitation
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- Course
- Online
- Different dates available
- 12 Months
...Training is also given on how to learn from customer insights. This is an excellent course to take for Office Administrators wanting to work in a receptionist... Learn about: Social Media, Ms Office, Microsoft Office...
...Training is also given on how to learn from customer insights. This is an excellent course to take for Office Administrators wanting to work in a receptionist... Learn about: Social Media, Ms Office, Microsoft Office...
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I got really amazed with the courses that Hudson offers. The courses are compact with information and multiple things to learn about.
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I really appreciate the service of Hudson. It is a reliable, efficient, effective and flexible service. The online lessons are clear and understandable. I wish them all the best and recommend to anyone who is interested in online studies.Thank you Hudson team! Lakshmi Panditha
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Being a novice, is really difficult when it regards IT.I decided to do a basic online course with Hudson, and experienced a few technical issues along the way. James, a member of the Hudson support team, personally took it upon himself to look after me in a very special way .He resolved all the issues in no time at all,and made sure things were going smoothly for me,via regular phone calls.I just would like to say ,a massive thank you to ,James for an outstanding experience. I would wholeheartedly recommend Hudson and would do another course without any hesitation
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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- Course
- Distance Learning
- Beginner
- 2 Years
...purchases.What factors do they think about when buying a chocolate bar,vegetables, a book, a refrigerator or a house? How do businesses decide which company... Learn about: Online Sales, Service Management, Business management...
...purchases.What factors do they think about when buying a chocolate bar,vegetables, a book, a refrigerator or a house? How do businesses decide which company... Learn about: Online Sales, Service Management, Business management...
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don't live on the Havilland unless you have no other choice. Not a good experience.
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Thanks for everything. I would recommend the same to all. They offer smooth and clear communication through Live Chat process. I was supported throughout the process.
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The school was excellent and I had an amazing time overall. Thanks for everything. It was simple and easy to access the material.
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I applied to Home Learning College to complete my CIPD. Though I had read some negative reviews but I decided to try it anyway. I reached them over a phone call and had a conversation about the workload and fee structure and I was told that 5 ot 7 hours a day would be suffice for my course after assessing my privious academic records. I was asked to pay the fees and I recieved the study material. I found it difficult to manage that mch of workload and expresssed my concern to them, so they suggested to opt for a level down course but asked to pay me the charge for that and I felt that they misleaded me since beginning. I tried to continue with my course and submitted my work but was marked quite poorely and told that I haen;'t scored well. All came upon finance ad I have few options. Either drop it or sell it to my relatives. I believe the company need s to check their procedure and criteria of evaluating. This company has put me into debts and I have to do an etra part time to repay my debuts. I won't suggest to join the company at all for it is nothing but a fraud. It is full fo skilled cons sitting to steel money.
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I found the process well guided and easy to acess. Thanku to all.
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I had quite nice experience. I as complained by many didn't have to try many times to reach them nor I was pressurised to make my decisions.
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- Course
- Online
- Intermediate
- Different dates available
- 12 Months
...The Level 5 Diploma in Business Management qualification is designed for learners to enhance their understanding of management in the context of general business... Learn about: Business Studies, Business Culture, Marketing Management...
...The Level 5 Diploma in Business Management qualification is designed for learners to enhance their understanding of management in the context of general business... Learn about: Business Studies, Business Culture, Marketing Management...
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I applied to Home Learning College to complete my CIPD. Though I had read some negative reviews but I decided to try it anyway. I reached them over a phone call and had a conversation about the workload and fee structure and I was told that 5 ot 7 hours a day would be suffice for my course after assessing my privious academic records. I was asked to pay the fees and I recieved the study material. I found it difficult to manage that mch of workload and expresssed my concern to them, so they suggested to opt for a level down course but asked to pay me the charge for that and I felt that they misleaded me since beginning. I tried to continue with my course and submitted my work but was marked quite poorely and told that I haen;'t scored well. All came upon finance ad I have few options. Either drop it or sell it to my relatives. I believe the company need s to check their procedure and criteria of evaluating. This company has put me into debts and I have to do an etra part time to repay my debuts. I won't suggest to join the company at all for it is nothing but a fraud. It is full fo skilled cons sitting to steel money.
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I found the process well guided and easy to acess. Thanku to all.
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I had quite nice experience. I as complained by many didn't have to try many times to reach them nor I was pressurised to make my decisions.
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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- Course
- Online
- Beginner
- Different dates available
... to its list! If you are working in a customer care service company and would like to give an impukse to your career from the comfort of your sofa, Reception Academy is definitly your choice... Learn about: Guest Satisfaction, Customer Service, Hotel reception...
... to its list! If you are working in a customer care service company and would like to give an impukse to your career from the comfort of your sofa, Reception Academy is definitly your choice... Learn about: Guest Satisfaction, Customer Service, Hotel reception...
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I recommned Reception Academy to all who wants to grow in Hospitality Industry. Thnaks you all staff for always helping us .
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I recomment this 4 week course in Reception Academy. Special thanks to Andrew.
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Important, simple learning with help and support dependably close by if and when required. I would buy from oxbridge again, can not thank you sufficiently.
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Completely certain that I am ready to advance utilizing the information that I have picked up, I am ready to utilize what I have learnt in conversing with potential customers as of now. I have multiplied, if not tripled my options.
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- Vocational qualification
- Online
- Different dates available
- 6 Months
... and trying to offer pristine and professional customer service... Learn about: Customer Service, Skin Care, Beauty Therapist...
... and trying to offer pristine and professional customer service... Learn about: Customer Service, Skin Care, Beauty Therapist...
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Important, simple learning with help and support dependably close by if and when required. I would buy from oxbridge again, can not thank you sufficiently.
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Completely certain that I am ready to advance utilizing the information that I have picked up, I am ready to utilize what I have learnt in conversing with potential customers as of now. I have multiplied, if not tripled my options.
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