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Distance and online learning Customer Service courses
- Course
- Online
- Intermediate
- 7h - 1 Year
- Online campus
... professionally, manage difficult conversations, and maintain a positive brand image. The course also covers customer expectations, service standards, and techniques for improving customer satisfaction and loyalty. Through structured online modules, learners develop practical knowledge that can be applied... Learn about: Customer Service Skills, Customer satisfaction, Customer relationship...
- Course
- Online
- Different dates available
- 28h
...– Tools of the Trade (I) Module Seven – Tools of the Trade (II) Module Eight – Being an Effective Gatekeeper Module Nine – Organizational Skills Module... Learn about: Ms Office, Customer Service, Office IT...
- Short course
- Online
- Intermediate
- Different dates available
- 1h - 1 Day
- Online campus
...Problem solving is not a chance process. This course will show the learner Structured Problem Solving is a team based and disciplined approach to Permanent Problem Resolution... Learn about: Continuous Improvement, Problem Solving, Team Building...
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It was great course really taught me a lot would highly recommend this course ????
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Anyone looking for a career in reception this course a perfect course. By taking this course i learnt so many new skills and new techniques.
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Great course with well structured curriculum.
Anyone who is interested in career in reception must take this course
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- Course
- Online
- Different dates available
- 30h
...1. OPERA LOG IN AND LOG OUT, MAIN SCREEN 2. PROFILE CREATION AND AMENDMENTS 3. PROFILE NOTES 4. FINDING RESERVATIONS – 2 WAYS 5. RATE QUERY SCREEN... Learn about: Reservation System, Personal Assistant, Data Management...
...1. OPERA LOG IN AND LOG OUT, MAIN SCREEN 2. PROFILE CREATION AND AMENDMENTS 3. PROFILE NOTES 4. FINDING RESERVATIONS – 2 WAYS 5. RATE QUERY SCREEN... Learn about: Reservation System, Personal Assistant, Data Management...
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It was great course really taught me a lot would highly recommend this course ????
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Anyone looking for a career in reception this course a perfect course. By taking this course i learnt so many new skills and new techniques.
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Great course with well structured curriculum.
Anyone who is interested in career in reception must take this course
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I have been serving at an upscale Italian eatery and needed to pick up certainty and a comprehension of things behind the bar. I now comprehend the multifaceted nature of every sort of spirit and kind of espresso, and how they identify with the creation and serving of every drink. I likewise picked up another viewpoint on every drink in light of its history. It additionally helped me come to an obvious conclusion regarding the similitudes of every drink.
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The course helped me to enhance my aptitudes from numerous points of view. I had no preparation to be a barkeep or barista and I took in a considerable measure of new things from your course that will help me through what I need to do in life. I enjoyed the entire course.
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- Course
- Online
- Different dates available
- 50h - 60 Days
- Online campus
- Support service
- Delivery of study materials
...and cellar management Module 7: Know your drinks – creams, sours, martinis & more 7.1 Aperitifs 7.2 Two liquor drinks 7.3 Cream drinks 7.4 Sour drinks... Learn about: Liquor and spirits production, Customer Service...
...and cellar management Module 7: Know your drinks – creams, sours, martinis & more 7.1 Aperitifs 7.2 Two liquor drinks 7.3 Cream drinks 7.4 Sour drinks... Learn about: Liquor and spirits production, Customer Service...
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I have been serving at an upscale Italian eatery and needed to pick up certainty and a comprehension of things behind the bar. I now comprehend the multifaceted nature of every sort of spirit and kind of espresso, and how they identify with the creation and serving of every drink. I likewise picked up another viewpoint on every drink in light of its history. It additionally helped me come to an obvious conclusion regarding the similitudes of every drink.
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The course helped me to enhance my aptitudes from numerous points of view. I had no preparation to be a barkeep or barista and I took in a considerable measure of new things from your course that will help me through what I need to do in life. I enjoyed the entire course.
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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- Course
- Online
- Intermediate
- Different dates available
- 260h
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Business Plan, Diet and nutrition, Event Management...
...and Customer Services • Evaluating Events • Starting and Running the Business... Learn about: Business Plan, Diet and nutrition, Event Management...
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Studying with BOLC helped me take the next step in my career and my future outlook has never been better. I love working in event planning, being able to see your efforts actually brought to life is amazing.
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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- Course
- Online
- Different dates available
- 1 Day
- Support service
- Online campus
- Personal tutor
... in a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Time management, Conflict Resolution, Difficult People...
... in a professional manner, according to the standards established by the five star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Time management, Conflict Resolution, Difficult People...
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Reception Academy teaches everything about Reception & how to convey 5 star services.Ramin Semsar is great coach with good sense of humor. Because of him you will dependably anticipate go to end of the weekend class, even after busy week .
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Reception Academy is best choice for two course i:e Receptionist and Opera V5 Course and Hospitality English class. Everyvery one of the mentors are phenomenal including my coaches Pierre and Ramin. I profoundly suggest Reception Academy for the individuals who need to start another profession
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Superb course and I feel I learned a lot in a short space of time.
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Course was nice.
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Superb offices
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- Course
- Online
- Beginner
- Different dates available
- 13h - 90 Days
...to enhance the quality of business and manufacturing. The Knowledge Academy will ensure that students have the understanding needed to be able to identify and evaluate solutions... Learn about: Quality Process, Lean Management, Customer Service...
...to enhance the quality of business and manufacturing. The Knowledge Academy will ensure that students have the understanding needed to be able to identify and evaluate solutions... Learn about: Quality Process, Lean Management, Customer Service...
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Superb course and I feel I learned a lot in a short space of time.
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Course was nice.
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Superb offices
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A very well structured course. Great catering too!
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Ian is a great trainer, explained everything very clearly. Great!
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- Course
- Online
- Different dates available
- 8h
- Support service
- Virtual classes
- Online campus
- Personal tutor
- Delivery of study materials
... to identify, develop and deliver new methods so we are ready to face sales characterised by complexity, long cycles and high demand. Through this insightful, CPD accredited and fast pacing Diomas course you will have a better understanding of the latest thinking in key account and customer relationship... Learn about: Customer Service, Sales Training, | Informative...
... to identify, develop and deliver new methods so we are ready to face sales characterised by complexity, long cycles and high demand. Through this insightful, CPD accredited and fast pacing Diomas course you will have a better understanding of the latest thinking in key account and customer relationship... Learn about: Customer Service, Sales Training, | Informative...
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A very well structured course. Great catering too!
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Ian is a great trainer, explained everything very clearly. Great!
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Easy to setup, Friendly staff, enjoyed the course.
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Being able to print my certificate as soon as I finished my course was most definitely ideal. It meant that I could add the qualification to my CV and take proof to my interview, which was 2 days away.
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- Short course
- Online
- Beginner
- Different dates available
...HRUK will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course... Learn about: Age verification, Risk Analysis, Verification policy...
...HRUK will be able to provide you with unlimited online email support to help answer any questions that you may have whilst you are studying the course... Learn about: Age verification, Risk Analysis, Verification policy...
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Easy to setup, Friendly staff, enjoyed the course.
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Being able to print my certificate as soon as I finished my course was most definitely ideal. It meant that I could add the qualification to my CV and take proof to my interview, which was 2 days away.
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Abundance of thanks to Ramin (my Saturday's class coach) who is extremely energetic,& always ready to help us by sharing his ideas.
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I simply have no words to depict Ramin and the whole group of the Reception Academy. The course is short however extremely attempting and energizing. Best Decision to choose Reception Academy
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- Course
- Online
- Beginner
- Different dates available
...All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the... Learn about: Telephone Skills, Social Etiquette, Public Speaking...
...All our courses are designed and created by professionals bearing in mind that learning should be interesting, fun and beneficial to the... Learn about: Telephone Skills, Social Etiquette, Public Speaking...
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Abundance of thanks to Ramin (my Saturday's class coach) who is extremely energetic,& always ready to help us by sharing his ideas.
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I simply have no words to depict Ramin and the whole group of the Reception Academy. The course is short however extremely attempting and energizing. Best Decision to choose Reception Academy
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The feedback I received from the tutor regarding my assignments was very helpful and I looked forward to seeing what he had to say about them. The certificate is helpful for my career.I have very much enjoyed doing the course.
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- Course
- Online
- 140h - 12 Months
...Policies & procedures that affect ports & shipping Understand how to monitor ports & shipping Supply Chain - 5 Credits Understand supply chains across... Learn about: Customer Service, Freight and Transport, Supply and Chain Management...
...Policies & procedures that affect ports & shipping Understand how to monitor ports & shipping Supply Chain - 5 Credits Understand supply chains across... Learn about: Customer Service, Freight and Transport, Supply and Chain Management...
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The feedback I received from the tutor regarding my assignments was very helpful and I looked forward to seeing what he had to say about them. The certificate is helpful for my career.I have very much enjoyed doing the course.
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I truly felt delighted while doing this course, it was an awesome ordeal. I found the online understudy learning portal to be extraordinary.
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- Short course
- Online
- Different dates available
- 12 Months
...The online Restaurant Hospitality course will teach learner with essential knowledge of how to provide greater levels of hospitality to customers. Covering the entire customer dining experience and reflecting on how each element of the dining process can be improved, this course is suitable... Learn about: Customer Service...
...The online Restaurant Hospitality course will teach learner with essential knowledge of how to provide greater levels of hospitality to customers. Covering the entire customer dining experience and reflecting on how each element of the dining process can be improved, this course is suitable... Learn about: Customer Service...
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I truly felt delighted while doing this course, it was an awesome ordeal. I found the online understudy learning portal to be extraordinary.
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Level 3 was an amazing experience for me, the people were good, especially Mr Raman.
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Raman sir did guide me me very well throughout the course .Thanks UK versity team. I had a great experience in all.
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- Short course
- Online
- Intermediate
- Different dates available
- 3 Months
...The programme allows learners to acquire knowledge and understanding in a range of topics and to develop key skills they require to work in Business Management roles... Learn about: Business Environment, Business Accounting, Academic Development...
...The programme allows learners to acquire knowledge and understanding in a range of topics and to develop key skills they require to work in Business Management roles... Learn about: Business Environment, Business Accounting, Academic Development...
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Level 3 was an amazing experience for me, the people were good, especially Mr Raman.
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Raman sir did guide me me very well throughout the course .Thanks UK versity team. I had a great experience in all.
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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- Course
- Online
- Beginner
- Different dates available
...This course is also suitable for those hospitality professionals working in the industry and are seeking inspiration on how to say things in a more professional... Learn about: Telephone Skills, Telephone answering, British Accents...
...This course is also suitable for those hospitality professionals working in the industry and are seeking inspiration on how to say things in a more professional... Learn about: Telephone Skills, Telephone answering, British Accents...
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Thanks to Reception Academy for giving a great experience in short period of time.Very happy to get a job at Hilton Double Tree. Special thanks to Instructor Daniel.
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I express my big thanks to Reception Academy Team for everything. I have learnt so many useful things in these 4 weeks
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Their wifi was terrible and the campus was lovely in all. Do something about wifi connectivity please.
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Stay away from OBS; they are expert in ripping money off from people. I trusted them and they let me down every time. Not a good place to be. Go find someplace else to learn than this.
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It was a great experience. The material was good and they help a lot. Thanks to OBS.I had an amazing time overall.
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 2 Years
...Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations. Front Office Operations... Learn about: Communication Skills, Marketing Management, Front Office Operations...
...Students will also gain skills to deliver excellent customer service and evaluate the benefits of exceeding customers’ expectations. Front Office Operations... Learn about: Communication Skills, Marketing Management, Front Office Operations...
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Their wifi was terrible and the campus was lovely in all. Do something about wifi connectivity please.
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Stay away from OBS; they are expert in ripping money off from people. I trusted them and they let me down every time. Not a good place to be. Go find someplace else to learn than this.
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It was a great experience. The material was good and they help a lot. Thanks to OBS.I had an amazing time overall.
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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- Short course
- Online
- Beginner
- Different dates available
- Delivery of study materials
- Online campus
- Virtual classes
- Support service
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Financial Training, Customer Service, Customer Care...
...healthy and well-balanced diet and why this is so important in conjunction with exercise. Learn the five main food groups, types of food and how to set nutritional goals... Learn about: Financial Training, Customer Service, Customer Care...
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I have been out of the instructive circle for as long as five years now and was a little stressed over beginning another course. Everything I can state is I absolutely had nothing to stress over. Everything was set out so unmistakably for me to peruse and it was a standout amongst the most enlightening courses I have ever taken. Much obliged to you New Skills Academy, my future can now start because of you. I can hardly wait to begin.
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Improve the content a little bit more. Forward to complete the course and see what doors it opens for me.
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- Course
- Online
- Different dates available
- 25h
...one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign... Learn about: Time management, Stress Management, Telephone Etiquette...
...one of our staff members will call you or send you a message by explaining everything about the course you are requesting information, including how you can sign... Learn about: Time management, Stress Management, Telephone Etiquette...
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Improve the content a little bit more. Forward to complete the course and see what doors it opens for me.
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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- Course
- Online
- Beginner
- Different dates available
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice... Learn about: Guest Expectations, Tourism Hospitality, Reservation procedures...
...Emagister.co.uk is pleased to anounce one of the most complete courses in reception and hospitality management. This audio course is the best choice... Learn about: Guest Expectations, Tourism Hospitality, Reservation procedures...
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It was a great time in Reception Academy. Our Trainer Ramin Semsar has an infectious energy . His advices help us to be an exceptional receptionists.He makes our days light and entertaining & I truly value his work.
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Great Experience. Suggest Reception Academy to all
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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- Vocational qualification
- Distance Learning
- Different dates available
..., management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy for Distance Learning - https://adlonlinecourses.com/agricultural-marketing-bag304?search=agricultural%20marketing - Take control of your future... Learn about: Farming, Commercial Buying, Trading, Selling, Planning Process, Marketing Advertising...
..., management of your marketing, promotions, handling produce, packaging, distribution, customer relations and more. Should you wish to know more, please see Academy for Distance Learning - https://adlonlinecourses.com/agricultural-marketing-bag304?search=agricultural%20marketing - Take control of your future... Learn about: Farming, Commercial Buying, Trading, Selling, Planning Process, Marketing Advertising...
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Overall a very helpful course. I got prompt and appropiate responses, all my questions were answered. Customer service was outstanding, the lady I spoke to was very patient and helpful. I already recommended this course to some of my colleagues.
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Exceptionally captivating material which was simple to peruse and have possessed the capacity to put a few techniques learned into practice in my working part.
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- Vocational qualification
- Online
- Different dates available
- 120h - 6 Months
- Delivery of study materials
...letters and producing reports and presentations Organising and maintaining office systems Taking notes at meetings Looking after visitors Most managers... Learn about: Business information, Communication Training, Audio Typing...
...letters and producing reports and presentations Organising and maintaining office systems Taking notes at meetings Looking after visitors Most managers... Learn about: Business information, Communication Training, Audio Typing...
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Exceptionally captivating material which was simple to peruse and have possessed the capacity to put a few techniques learned into practice in my working part.
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They really offer a good course but they can be better with updated structure and arrangements.
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Brilliant customer service. As they have a lot of students, there may be some time delay before you get your reply/assistance. But in general was a good experience.
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- Course
- Online
- Different dates available
- 12 Months
...Fundamentals Customer Focus Customer Advocacy Personal Development Effective Time Management Problem Solving and Decision-Making Strategies Critical Thinking... Learn about: MS Excel, Ms Word, Office IT...
...Fundamentals Customer Focus Customer Advocacy Personal Development Effective Time Management Problem Solving and Decision-Making Strategies Critical Thinking... Learn about: MS Excel, Ms Word, Office IT...
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They really offer a good course but they can be better with updated structure and arrangements.
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Brilliant customer service. As they have a lot of students, there may be some time delay before you get your reply/assistance. But in general was a good experience.
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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- Course
- Online
- Intermediate
- Different dates available
- Delivery of study materials
- Virtual classes
- Support service
- Online campus
... and exciting professional industries and careers you could do. As a hairdresser, you have the privilege of meeting new people every day, making friends with regular customers and making them look and feel amazing. Being an excellent career opportunity, hairdressers are commonly hired as stylists, hairdressing... Learn about: Hair styler, Hair Salon, Salon services...
... and exciting professional industries and careers you could do. As a hairdresser, you have the privilege of meeting new people every day, making friends with regular customers and making them look and feel amazing. Being an excellent career opportunity, hairdressers are commonly hired as stylists, hairdressing... Learn about: Hair styler, Hair Salon, Salon services...
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The course has taught me to set goals for my future and to have the confidence to achieve them. I had the confidence to leave my previous employer, where I was unhappy due to lack of advancement opportunities. I now have a new career, in an area of real estate that I enjoy, earning more money and generally have a better outlook on life.
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