Doctrina Training & Consultancy Ltd courses

...Avoid Manual Handling Carry out assessment if there is a significant risk Reduce the risk – Training This course is designed to help companies train their... Learn about: Manual Handling Awareness, Human Anatomy, Handling legislation...

...clear understanding of the following: The legal requirements Hazards found in an office environment The basic rules for fire prevention and managing accidents... Learn about: Ms Office, Office Safety, Control of Substances Hazardous to Health...

...Keeping records of Risk Assessments Implementation of Control Measures Review and update procedures... Learn about: Safety Legislation, IT risk, Control Measures...

...Bullying and harassment undermine this dignity and when this behaviour is unchallenged, it can soon become the norm and adopted as company culture... Learn about: Employment Legislation, Organisations culture, Dignity and respect...

...of record keeping and the evaluation process... Learn about: Good induction, Induction programme, Preparing for Induction...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Change Management, Working Environment, Adapt to change...

...Absence of employees can cost organisations in terms of both salaries and lost business continuity. Naturally any absence will have a negative impact... Learn about: Absence procedures, Short term absenteeism, Cost of Absenteeism...

...team leaders recognise their role and contribution to effectively manage performance and conduct at work. The course is ideal for organisations wishing... Learn about: Motivational factors, Performance Reviews, Motivation techniques...

...Ensuring fairness and following proper procedures within a disciplinary or a grievance situation is of paramount importance. The consequences of this... Learn about: Legal Responsibilities, Disciplinary interview, Industrial Tribunal...

...the basis of an ongoing development process for their staff. Once you have enquired, we will contact you via email or by telephone. We will forward... Learn about: Training and development, Training Needs Analysis, Information techniques...

...This one day course enables you to learn the key principles and techniques of successful project management. This course is ideal if you are new to project... Learn about: Critical Path Analysis, Separate phases, IT Project Management...

...In today’s tough economic market, winning and keeping customers requires the best skill set. This course will equip delegates with the planning and organising... Learn about: Sales Model, Sales Training, Positive Mental Attitude...

...of identifying and managing stakeholders Understand Critical Path Analysis Establish how to perform effective scheduling using Gantt charts Know the... Learn about: Common terminology, IT Project Management, Project management processes...

...will be able to: Understand why preparation is important and how to plan for the meeting Recognise the face to face selling mistakes to avoid Have confidence... Learn about: Face to face selling, Plan for the meeting, Closing techniques...

...The role of sales people is fundamental. All businesses need skilled, motivated and highly effective sales teams to compete in the marketplace... Learn about: Confirm a sale, Show empathy, Rapport with clients...

...types of closes Exit with excellence - How to end the meeting on a positive note and deal with final queries Follow up - Making follow up calls... Learn about: Matching products to the needs of the customer, Making follow up calls, Sales Training...

...by being able to: Understand the focus of the workshop is suicide intervention and the need for all caregivers to be able to do suicide first aid Understand... Learn about: First Aid, IT risk, Applied Suicide Intervention Skills Training...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Mental Health, Avoid Suicide, Suicide Intervention Resource...