Doctrina Training & Consultancy Ltd courses

...to reduce the risks associated with this activity. It is a requirement under the Health & Safety at Work Act 1974, the Manual Handling Regulations... Learn about: Manual Handling Awareness, IT risk, Work situations...

...fire awareness and accidents in the workplace. It will give your employees an awareness of health and safety in the office, enabling them to carry... Learn about: Office IT, Office Safety, Legal Requirements...

...within organisations that have responsibilities for carrying out workplace health and safety risk assessments. A booking form will be sent for completion... Learn about: Control Measures, Review and update procedures, Risk Assessments...

...This workshop will help delegates understand what dignity at work is, and will ensure that they are equipped to deal with instances of bullying and harassment... Learn about: Dignity and respect, Organisations culture, Legal framework for equality...

...the impact and benefits of a good induction and the consequences of getting it wrong Recognise the elements of a successful induction programme Understand... Learn about: Health and Safety procedures, Evaluation process, Induction programme...

...Change has become part of everyday life in the working environment and employees need to lead, manage change and adapt change within a company... Learn about: Change Management, Company changes, Business changes...

...approach Learn how to structure and conduct return to work interviews Develop an organisational policy and procedure This course is suitable for anyone... Learn about: Cost of Absenteeism, Policy and procedure, Causes of absenteeism...

...environment for those people who remain How to manage poor performance fairly and effectively... Learn about: Motivational factors, Full potential, Motivation techniques...

...to comply with the law. This course will equip delegates with the skills and techniques required to effectively manage discipline or grievance issues in the workplace... Learn about: Disciplinary procedure, Industrial Tribunal, Code of Practice...

...to prepare and plan for future training needs Understand the various types and methods of training needs analysis Select and use the gathering of information... Learn about: Appropriate training solution, Training Needs Analysis, Information techniques...

...Know how to track progress in order to keep on course Establish how effective reports can make the difference to enable you to track effectively Know... Learn about: Critical Path Analysis, Project Manager, Separate phases...

...questioning skills Maximise their productivity within their sales role Understand the AIDA (Attention, Interest, Desire and Action) Sales Model Demonstrate... Learn about: Sales skills, Sales Training, Identifying strengths and areas for improvement...

...This two day course enables delegates to learn the key principles and techniques of successful project management, as well as gaining practical experience of their application... Learn about: Project management processes, IT Project Management, Project Manager...

...This course is designed for all sales people who need to sell face to face and covers a complete range of face to face selling skills. This course is ideal... Learn about: Closing techniques, Selling mistakes, Plan for the meeting...

...The sales cycle and how it affects your business The attributes of a good sales person How to overcome the fear factor The AIDA (Attention, Interest... Learn about: Overcome objections, Unique Selling Points, Show empathy...

...each participant will be able to: Explore your belief system and what stops you from getting sales Improve your opening of the meeting to create interest... Learn about: Professional Sales, Non verbal behaviours, Overcoming objectives...

...Be given permission to talk about suicide by being asked directly about suicide Be allowed to talk about their reasons for dying and living by someone... Learn about: Training First Aid, Suicide first aid, First Aid...

...Identify the types of people who have thoughts of suicide. Apply the TALK steps (Tell, Ask, Listen and KeepSafe) to connect a person thinking about suicide... Learn about: Mental Health, Thoughts of suicide, Types of People...