Doctrina Training & Consultancy Ltd courses

...to reduce the risks associated with this activity. It is a requirement under the Health & Safety at Work Act 1974, the Manual Handling Regulations... Learn about: Handling legislation, Work situations, Manual Handling...

...safe procedures at all times. This course is suitable for all staff who work in an office environment. By the end of this course delegates will have... Learn about: Ms Office, Office Safety, Legal Requirements...

...of the following: The Health and Safety Legislation Process of carrying out Risk Assessments Explanation of the Hazards and Risks The Risk Assessment techniques... Learn about: IT risk, Risk Assessments, Risk Assessment Techniques...

...The place of work should be no different to any other environment and we should be familiar with feelings of value, decency and self-respect... Learn about: Employment Legislation, Dignity and respect, Espect others...

...and Safety procedures Monitor the induction programme Link inductions to the ongoing professional development of new staff Understand the importance... Learn about: Good induction, Preparing for Induction, Health and Safety procedures...

...HR professionals and anyone who is responsible for implementing, guiding and managing change. Once you have enquired, we will contact you via email or by telephone... Learn about: Business changes, Manage change, Adapt to change...

...Know the differences between long and short term absenteeism Understand any medical referrals Know the importance of consistency, teams and the individual... Learn about: Medical referrals, Absence on a business, Causes of absenteeism...

...environment for those people who remain How to manage poor performance fairly and effectively... Learn about: Full potential, Motivation techniques, Motivational factors...

...Ensuring fairness and following proper procedures within a disciplinary or a grievance situation is of paramount importance. The consequences of this... Learn about: Discipline and Grievance, Investigate disciplinary situations, Disciplinary procedure...

...leading to corresponding changes in the skills and abilities needed. This course will help you gain the best skills required to carry out a training needs... Learn about: Information techniques, Appropriate training solution, Training and development...

...Delegates will learn the common reasons why many projects fail and how to plan things differently to help ensure that your projects are successful... Learn about: Team members, Gantt Charts, Project management terminology...

...how to build rapport and enhance client relationships with a wide variety of customers Describe how to match product solutions to customers individual... Learn about: Sales Training, Positive Mental Attitude, Identifying strengths and areas for improvement...

...your project management practices in future... Learn about: Adequate planning, Project Manager, Managing stakeholders...

...for Sales professionals who want to gain new business and develop existing accounts in a professional and confident manner. By the end of this course participants... Learn about: Selling mistakes, Closing techniques, Ustomers’ needs...

...This course has been designed for both people who are relatively new to selling or experienced people who wish to refresh their sales skills. This course... Learn about: Communication and questioning techniques, Overcome objections, Fundamentals of negotiation...

...to customer questions and concerns in a positive manner Improve the follow up calls to create more sales Leave the customer with best last impressions... Learn about: Professional Sales, Making follow up calls, Overcoming objectives...

...Recognise SIM as a tool for meeting the needs to the person at risk outlined below Have their direct and indirect invitations for help recognised and explored... Learn about: IT risk, Training First Aid, Attitudes towards suicide...

...As a SafeTALK-trained suicide alert helper, you will be better able to: Move beyond common tendencies to miss, dismiss or avoid suicide. Identify the types... Learn about: Thoughts of suicide, Mental Health, Avoid Suicide...