Doctrina Training & Consultancy Ltd courses

...involved in manual handling activities. By the end of the Manual Handling Awareness course, participants will; Have a basic knowledge of human anatomy... Learn about: Work situations, Health & Safety issue, Safe manual handling...

...Hundreds of office workers are injured every year by trips, falls and electrocution. The aim of this course is to highlight the need to keep the workplace safe and secure... Learn about: Legal Requirements, Control of Substances Hazardous to Health, Ms Office...

...defining control measures, recording and communicating risk assessments and review of previously completed risk assessments. This course is ideal for staff... Learn about: Risk Assessment, Review and update procedures, IT risk...

...should they arise. Ideal for managers or anyone with a direct responsibility to ensure fair treatment in the workplace. By the end of the course participants... Learn about: Organisations culture, Dignity and respect, Legal framework for equality...

...However, the induction programme should not end there. This course will demonstrate to each delegate the importance of induction training By the end... Learn about: Good induction, Preparing for Induction, Evaluation process...

...By the end of the course participants will: Understand the fundamentals of change management and why it happens Know how to address change management Understand... Learn about: Manage change, Adapt change, Company changes...

...Once returned, an invoice and confirmation details will be sent prior to the course date. By the end of this course, each delegate will be able... Learn about: Short term absenteeism, Policy and procedure, Medical referrals...

...In any organisation you need to enhance your workforce and ensure strategic plans are consistent across the business, therefore you must have a strong... Learn about: Motivation techniques, Performance Management, Full potential...

...participants will have learnt: The importance of an organisational policy, procedure and the legal responsibilities How to recognise the differences... Learn about: Industrial Tribunal, Legal Responsibilities, Organisational policy...

...analysis and to ensure that you improve on staff performance whilst maintaining a good return on your investment. This course is ideal for Managers... Learn about: Training and development, Appropriate training solution, Information techniques...

...success later Know the importance of identifying and managing stakeholders throughout Create a Work Breakdown Structure to identify and plan the work Identify... Learn about: Separate phases, Gantt Charts, Project Manager...

...By the end of this course participants will be able to: Review existing sales skills, identifying strengths and areas for improvement Practice advanced... Learn about: Questioning skills, Sales skills, Positive Mental Attitude...

...which will help deliver a successful project. It will provide delegates with an opportunity to discuss the practical problems that are common on many projects... Learn about: Common terminology, IT Project Management, Critical Path Analysis...

...A face to face selling situation is certainly the environment that is most likely to make a sale, regardless of the market or the product being... Learn about: Sales objections confidently, Face to face selling, Closing techniques...

...The role of sales people is fundamental. All businesses need skilled, motivated and highly effective sales teams to compete in the marketplace... Learn about: Good sales person, Communication and questioning techniques, Confirm a sale...

...and develop the skills to overcome them Understand verbal and non verbal behaviours over the phone and face to face View giving the best total solution... Learn about: Customer prospective, Overcoming objectives, Matching products to the needs of the customer...

...1.5 - Networking Identify existing agency/community resources Be optimistic about the possibility of building resource networks for people at risk of suicide... Learn about: Training First Aid, Applied Suicide Intervention Skills Training, First Aid...

...Identify the types of people who have thoughts of suicide. Apply the TALK steps (Tell, Ask, Listen and KeepSafe) to connect a person thinking about suicide... Learn about: Avoid Suicide, Mental Health, Thoughts of suicide...