Doctrina Training & Consultancy Ltd courses

...Appreciate manual handling legislation and risk assessment Understand the principles of safe manual handling Be able to apply these principles to their... Learn about: Work situations, Safe manual handling, Handling legislation...

...Hundreds of office workers are injured every year by trips, falls and electrocution. The aim of this course is to highlight the need to keep the workplace safe and secure... Learn about: Office Safety, Control of Substances Hazardous to Health, Office environment...

...within organisations that have responsibilities for carrying out workplace health and safety risk assessments. A booking form will be sent for completion... Learn about: IT risk, Control Measures, Risk Assessment Techniques...

...The place of work should be no different to any other environment and we should be familiar with feelings of value, decency and self-respect... Learn about: Dignity and respect, Organisations culture, Employment Legislation...

...However, the induction programme should not end there. This course will demonstrate to each delegate the importance of induction training By the end... Learn about: Good induction, Evaluation process, Health and Safety procedures...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Manage change, Company changes, Business changes...

...approach Learn how to structure and conduct return to work interviews Develop an organisational policy and procedure This course is suitable for anyone... Learn about: Causes of absenteeism, Policy and procedure, Cost of Absenteeism...

...environment for those people who remain How to manage poor performance fairly and effectively... Learn about: Performance Reviews, Performance Management, Motivational factors...

...This course is ideal for Managers and Supervisors who are responsible for managing grievance and discipline in the workplace. By the end of this course... Learn about: Industrial Tribunal, Disciplinary interview, Disciplinary procedure...

...leading to corresponding changes in the skills and abilities needed. This course will help you gain the best skills required to carry out a training needs... Learn about: Appropriate training solution, Training and development, Information techniques...

...to manage change without jeopardizing your project Evaluate key risk management techniques to help you avoid failure Understand how to improve your project... Learn about: Project Manager, Work Breakdown Structure, Managing stakeholders...

...how to conduct effective negotiation and influence the business decisions of clients... Learn about: Solutions to customers, Identifying strengths and areas for improvement, Sales Training...

...environment which encourages delegates to bring their project management experiences into the training room. Delegates will leave the training session... Learn about: Project Manager, Risk management techniques, Project Management...

...in face to face selling Understand the sales cycle Establish the customers’ needs Overcome sales objections confidently Recognise the buying signals... Learn about: Plan for the meeting, Face to face selling, Sales objections confidently...

...This course has been designed for both people who are relatively new to selling or experienced people who wish to refresh their sales skills. This course... Learn about: Communication and questioning techniques, Fundamentals of negotiation, Rapport with clients...

...trust and build rapport with the customer Take a fresh look at developing questions, probing techniques and listening skills to be able to offer the customer... Learn about: Making follow up calls, Matching products to the needs of the customer, Overcoming objectives...

...suicide might affect suicide intervention Identify beliefs that might make it difficult or assist them to be direct and comfortable in suicide situation... Learn about: Training First Aid, Attitudes towards suicide, IT risk...

...We will forward the course outline together with a booking form for completion. Confirmation details will be sent together with an invoice close to the course... Learn about: Types of People, Suicide Intervention Resource, Thoughts of suicide...