Doctrina Training & Consultancy Ltd courses

...Know how to compile effective questions – and what questions not to ask Be able to structure a recruitment interview and use confident interview skills – questioning... Learn about: Recruitment and Selection, Skills and Training, Team Training...

...and assertively with everyone you make contact with, either face to face or by telephone, not only ensures you are operating effectively, but reduces... Learn about: Managing Conflict, Difficult People, Assertive Behaviour...

...Barriers to presentations · Identifying the barriers to effective presentations Preparation · Defining objectives · What you need to know about your audience... Learn about: Basic Grammar, Skills and Training, Confidence Training...

...Disorders • Accident Reporting • First Aid Kits This course is run in partnership with NDFA Training, who is a HSENI Approved Provider (131)... Learn about: First Aid, Medical training, Training First Aid...

...Assertive people are much more effective at work and they are able to handle what might be considered as difficult situations a lot better than others... Learn about: Assertive Behaviour, Body Language, Social Skills...

...Be able to write an agenda Understand the importance of preparation before taking notes at a meeting Be able to use three different methods for taking... Learn about: Time management, Creative Writing, Skills and Training...

...This report writing training course is aimed at people who are new to report writing or who need to improve and develop their skills in business report writing... Learn about: Good Understanding of English Language, Business Writing, Report Writing...

...managing a challenging workload can lead to a more productive workforce getting more important work done in less time and with less stress. This workshop... Learn about: Conflict Resolution, Problem Solving, Time management...

...downward and lateral communication Be able to delegate – what (and what not) to delegate and how to do it effectively Deal with difficult employees – practical... Learn about: Team Leader, Communication Skills, Communication Training...

...practical guidance on compliance. Course is suitable for anyone requiring knowledge of CDM 2007. Everyone involved in construction, repair, refurbishment... Learn about: Construction Design, Basic Grammar, IT Management...

...in a wide range of face-to-face and telephone situations. Objectives By the end of this course participants will be able to: · Understand what negotiation... Learn about: Negotiation Skills, Influencing Skills, Confidence Training...

...· How to build and maintain rapport with colleagues and clients · Developing your interpersonal skills – stating your case, listening skills... Learn about: Skills Communication, Communication Training, Improve Communication...

...Confirmation details will be sent together with an invoice close to the course date. Proofreading is the process of checking documents, websites... Learn about: Skills and Training, Literature Analysis, Basic Grammar...

...problems which affect health and reduce efficiency at work. How we interpret and perceive stress contributes to how we react to it. This course is designed... Learn about: Stress and Anxiety, Stress Management, Time management...

...all the key information regarding fire safety in the workplace. By the end of this course delegates will have a clear understanding of the following... Learn about: Good communication Skills, Good Understanding of English Language, Risk Assessment...

...and requires numerous professional skills to be successful in this role. By the end of this course participants will be able to: Understand what is involved... Learn about: Communication Training, Skills and Training, Decision Making...

...the learning cycle and how people learn. · Skills and qualities of an effective trainer. Planning and preparation of a training session · Understand why... Learn about: Body Language, Communication Training, Basic Skills...

...Confirmation details will be sent together with an invoice close to the course date. · Make successful outgoing sales calls with confidence · Understand... Learn about: Communication Training, Confidence Training, Telephone Skills...

...The power of ‘strokes’ Case-studies · Participants will have an opportunity to role-play relevant situations to their particular needs during the course... Learn about: Conflict Resolution, Conflict Management, Problem Solving...

...can accelerate their development and act as ‘a short cut to experience’. Successful team leaders achieve their objectives by developing and inspiring team... Learn about: Team Training, Communication Skills, Quality Training...