Doctrina Training & Consultancy Ltd courses

...what questions not to ask Be able to structure a recruitment interview and use confident interview skills – questioning, listening and note taking How... Learn about: Recruitment and Selection, Confidence Training, Interview Techniques...

...but reduces the likelihood of stress overload. This course will give you the opportunity to explore and develop your skills on how you manage conflict and become more confident... Learn about: Skills and Training, Managing Conflict, Conflict Management...

...to deal competently with questions. Who should attend? This course is ideal for individuals would wish to either develop or refine their presentation skills... Learn about: Basic Grammar, Skills and Training, Confidence Training...

...Course Information The HSE (NI) has strongly recommended that those attending this course attend annual refresher training lasting 2-3 hours... Learn about: First Aid, Medical training, Basic Grammar...

...with assertiveness skills to enable them to be more effective in their dealings with others. By the end of the course participants will: · Be able to identify assertive... Learn about: Gain Confidence, Communication Training, Verbal Skills...

...to be gathered before the meeting to increase effective minute taking. · How to write an effective agenda Taking the notes for minutes· Three easily managed... Learn about: Skills and Training, Time management, Basic Grammar...

...internally and externally. By the end of the course participants will: · Adopt a systematic approach to writing reports · Organise written material into... Learn about: Writing Skills, Basic Grammar, Report Writing...

...skills · Manage their time in meetings · Delegate effectively Programme Course objectives and introductions · Introductions/ icebreaker · Course objectives... Learn about: Stress and Anxiety, Problem Solving, Stress Management...

...with the problems and complexities of their role and have essential skills and behaviours required to be able to communicate, motivate, build trust... Learn about: Communication Training, Basic Grammar, Team Leader...

...(Design and Management) Regulations 2007 · The roles and responsibilities of - Ø Clients Ø CDM Co-ordinator Ø Designers Ø Principal or sub contractors... Learn about: Construction Training, Good Understanding of English Language, Basic Grammar...

...· Listen carefully and use the best questioning techniques to gain the right information · The methods of persuasion and how to strive for win-win agreements... Learn about: Negotiation Skills, Confidence Training, Customer Service Skills...

...– how to make a positive impression with communication skills Know how to build and maintain rapport with colleagues and clients Develop interpersonal... Learn about: Verbal Communication, Listening Skills, Body Language...

...mistyped or repeated · Inconsistencies you should not miss: postcodes; telephone numbers; improbabilities or incomplete information · Using long words... Learn about: Skills and Training, Basic Grammar, Literature Analysis...

...who wishes to reduce and manage stress. By the end of this course participants will: • Be able to identify stress • Know how to minimise stress • Understand... Learn about: Problem Solving, Decision Making, Stress and Anxiety...

...action to take on discovering a fire and how to raise the alarm · The means of escape and the way people might react · How to conduct a risk assessment... Learn about: Fire Risk, Risk Assessment, Good communication Skills...

...· Pro-active Problem Solving · Prioritising and Goal setting · Delegation · Planning Motivation and Delegation · What motivates you? · When and how to... Learn about: Skills Communication, Communication Skills, Basic Grammar...

...introductions The role of the trainer · Understanding the objectives of training · Discussion on the benefits and problems in training others · Understanding... Learn about: Communication Skills, Communication Training, Coaching Skills...

...This course will equip delegates with the confidence and skills to achieve better results from their outgoing sales calls. By the end of this course... Learn about: Sales Training, Customer Care, Customer Service...

...bsp; Removing the ‘bars’ to our effectiveness · The 6 step process · Controlling emotions – separating emotions from facts · The power of visualisation... Learn about: Behavioural intervention techniques, Conflict Resolution, Conflict Management...

...and motivational manner • Handle challenging people effectively • Provide job instruction – use the best techniques to help your people learn quickly and... Learn about: Confidence Training, Team Training, IT Development...