Doctrina Training & Consultancy Ltd courses

...their interviewing skills to select the right person. Successful recruitment results from a well planned and effectively managed interviewing process... Learn about: Interview Techniques, Recruitment and Selection, Recruitment Process...

...on how you manage conflict and become more confident. Objectives • Identify different types of conflict in the Workplace • Explore how you Manage Difficult... Learn about: Problems and changes management, Skills and Training, Assertive Behaviour...

...selecting and ordering your material · The importance of illustrating material by using experience and imagination when speaking · Making and using notes... Learn about: Power Point, Basic Grammar, Good Understanding of English Language...

...Incidents · Basic Life Support · Unconsciousness · Casualty Examination · Recovery Position · Airway Management · Wounds and Bleeding · Burns and Scalds... Learn about: Basic Grammar, Medical training, First Aid...

...Be able to identify assertive, aggressive and passive behaviours and their impact on others. Identify their own behaviour – are they getting the results they need or want?... Learn about: Assertive Behaviour, Social Skills, Persuasion Skills...

...developed skills into practice This course is designed for those who wish to develop their skills in setting agendas and taking minutes. Once you have enquired... Learn about: Timetable scheduling for Management, Time management, Creative Writing...

...a logical and clear structure · Write reports which create impact and reflect the principles of good business writing. · Use available resources to maximise... Learn about: Good Understanding of English Language, Skills and Training, Business Writing...

...· Emails · Utilising time management tools Productive meetings · Time saving and value-added aspects of meetings Delegation How to delegate effectively... Learn about: Decision Making, Stress-related risks, Time management...

...with the problems and complexities of their role and have essential skills and behaviours required to be able to communicate, motivate, build trust... Learn about: Basic Grammar, Team Leader, Communication Skills...

...to have a better understanding of their duties and responsibilities under the Regulations and to provide them with practical guidance on compliance... Learn about: Construction Design, Basic Grammar, Construction Training...

...a negotiation process and know when to draw the negotiation to an end This course will benefit anyone who would like to improve their negotiation skills... Learn about: Delegating Skills, Customer Service Skills, Telephone answering...

...The ability to communicate clearly and professionally is of vital importance to any business. It can be a real challenge, especially in... Learn about: Listening Skills, Communication Skills, Skills Communication...

...Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion... Learn about: Skills and Training, Basic Grammar, Literature Analysis...

...Once you have enquired, we will contact you via email or by telephone. We will forward the course outline together with a booking form for completion... Learn about: Decision Making, Conflict Resolution, Negotiation Skills...

...How to promote a safe working practice within the workplace · Fire classification and the use of extinguishers on different types of fires · The correct... Learn about: Good communication Skills, Good Understanding of English Language, Risk Management...

...and requires numerous professional skills to be successful in this role. By the end of this course participants will be able to: Understand what is involved... Learn about: Basic Grammar, Skills and Training, Communication Training...

...How to structure an instructional session – breakdown, staging and checking · Opening and closing learning sessions Communication skills in a training... Learn about: Communication Training, Coaching Skills, Communication Skills...

...This course will equip delegates with the confidence and skills to achieve better results from their outgoing sales calls. By the end of this course... Learn about: Customer Service, Sales Training, Customer Care...

...It is also ideal if you want to build or improve on your skills and confidence with difficult people Once you have enquired, we will contact you via email or by telephone... Learn about: Conflict Management, Problem Solving, Confidence Training...

...All organisations need to develop top quality first line managers. Much of their learning comes from experience, but a great fundamental training course... Learn about: Team Leader, Communication Skills, Team Training...