Education + Training Skills courses

...benefits and disadvantages of Delegation *Tasks for Delegation?*Barriers to Delegation*Case Studies*Questionnaire. Suitable for: This course is suitable for team leaders...

...This course is designed for newly appointed or promoted team leaders, supervisors and managers. Effective Team Working Description: The course is designed...

...communication.*Explain the process of active listening and how this can be helped and hindered.*List the barriers to effective communication.*Identify...

...Suitable for: The aim of this course is to develop the skills of supervisors in implementing disciplinary and grievance procedures correctly and appropriately...

...and understand the differences between coach (push) and learner (pull) centred behaviours; Assess their own core coaching skills and will have developed...

...The aim of this workship is to identify the benefits of becoming assertive in all areas of life. Discuss various types of behaviours (Passive...

...handling criticism and dealing with confrontations; Describe when and where to be assertive; Audit own behaviour in awkward or difficult circumstances...

...More experienced managers and supervisors who wish to review and develop their current levels of skill and knowledge...