Effective Interviewing Skills

Who is it for
This is an essential course for anyone involved in the recruitment and selection process in any way - particularly managers who are recruiting staff into their own teams.


What is it about

• Competence in design and implementation of an attraction and selection process
  
  
• Up-to-date guidelines to ensure your interview process is legally compliant
  
  
• The skills to refine your job profiles to enable more targeted searches
  
  
• An understanding of a competency model to avoid poor selection
  
  
• Techniques to communicate effectively in interviews, getting the information you need to make the best decisions

What will i get out of it
Do you regularly find yourself panic recruiting; taking the best of a mediocre bunch just to fulfil a need? Is your staff turnover higher than your competitors? Are your operations at risk because you canÂ't find the right staff or keep recruiting the wrong ones? Failings in the recruitment and selection process can do more damage to your business than almost any other factor. If there is one thing that the Reed group of companies knows about, it is matching the right person to the right role in the right way!


Course overview
Preparation

• Clearly define required competencies
  
  
• Use & create person specifications
  
  
• Make short lists work for you

The selection interview

• Work with a clear structure to manage timings
  
  
• Build a relaxed atmosphere to improve communication flow
  
  
• Use different selection techniques for different roles

Effective communication skills

• Questioning techniques
  
  
• Active listening
  
  
• Non-verbal communication

Getting it right

• Learn from otherÂ's mistakes
  
  
• Current legislation
  
  
• Avoid the Â'haloÂ' and Â'hornsÂ' effect
  
  
• Balance your emotional reaction