Global Management Academy courses

...team to work together cohesively and achieve Frontline managers and staff preparing for management. The content of this course comprises the following units... Learn about: Team management, Team Building, Team Training...

...A new promotion will mean new challenges and more responsibilities. Supervising others can be a tough job. Between managing your own time and projects... Learn about: Effective Supervision Skills, Team Training, Effective Delegation...

...Good performance review sessions need to be planned, and structured in such a way as to enable free flow and open exchange of feedback, and opinions... Learn about: Managing Employee Performance, Performance Reviews, Counselling Employees...

...You will also learn how interpret corporate strategy in order to fully align your team and your own role to meet Board expectations. You will learn techniques... Learn about: Organization Goals, Delegating Skills, Interpersonal Communication Skills...

...legal and social responsibilities in managing stress and conflict Understanding conflict Assessing your conflict management skills Techniques for managing... Learn about: Conflict Management, Conflict Resolution, Team Training...

...but also help you inspire, motivate and challenge your people to realize their full potential. You will learn about the tools and techniques for assessing... Learn about: Organizational Strategy, Employee Development, Staff management...

...The Importance of good working relationships Knowing Stakeholder Needs and Expectations Managing Relationships Coping with ‘Difficult’ People Using Feedback... Learn about: Team Goals, Managing Anger, Workplace Skills...

...and Using Flip Charts Creating Compelling PowerPoint Presentations Using virtual delivery mediums Using your voice effectively Delivering with confidence... Learn about: PowerPoint Presentations, Presentation Technologies, Flip Charts...

...and with practice, will quickly become second nature to you. In this course, we use the best practice approach to conflict management developed by... Learn about: Managing Anger, Managing Conflicts, Resolution Process...

...Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees... Learn about: Managing Agendas, Managing interruptions, Managing Change...

...and significant time and opportunity cost. Every year poor and inconsistent negotiating skills and process can cost major organizations millions of dollars... Learn about: Social Skills, Negotiating Style, Negotiation Skills for Business...

...Understanding Interpersonal Communication Understanding the Communication Process Understanding and overcoming Communication Barriers Understanding... Learn about: Communication Process, Communication Training, Interpersonal Communication Skills...

...Rapid Drafting Using good grammar and punctuation Proofreading Revision Techniques and Tools Writing for Your Reader (Tone and Style) Writing Professional... Learn about: Writing Professional Business Emails, Writing Skills, Rapid Drafting...

...and need to be planned and presented in such a way as to quickly inform the reader of the purpose, and provide the right detail needed, in the right format... Learn about: Report Specifications, Report editing, Business Report Writing...

...Unit 1: Getting Started Unit 2: Understanding Communication Unit 3: Barriers to Communication Unit 4: Verbal Communication Unit 5: Active Listening Unit... Learn about: Active Listening, Verbal Communication, Non-verbal Communication...

...this course provides extensive additional workbooks and tools to assist you in conducting quantitative market analysis, including market share... Learn about: P.E.S.T Analysis, Business Environment, Business Environment Analysis...

...in the Global Marketing Management program (Market Assessment). In this course, you will be able to apply the information you have acquired and framed about your markets... Learn about: Sales Operational Management, Marketing Analysis, Marketing Tools...

...This course is designed for businesses of all sizes, and for those starting out in sales, or for team leaders and staff members seeking to develop their sales skills... Learn about: Sales Pitch, Sales Manager, Sales Techniques...

...or advising the marketing team in the development of marketing strategy and plans. This very comprehensive course will provide you with a strategic overview... Learn about: Marketing Analysis, Market Share, Marketing Strategy...

...Marketing promotional activities are critical to the growth, and indeed the survival of your business, and the more you know about the best options to choose... Learn about: Marketing Strategy, Media planning, Branding your Business...