Global Management Academy courses

...For most of us, teamwork is a part of everyday life. Whether it’s at home, in the community, or at work, we are often expected to be a functional part... Learn about: Team management, Team Building, Team Performance...

...helping your team members solve problems and completing tasks, and reporting to your managers, your day can fill up before you know it. In this course... Learn about: Effective Supervision Skills, Supervision skills, Personal Goal Setting...

...DEVELOPING YOUR PEOPLE DEALING WITH UNDER-PERFORMANCE THE IMPORTANCE OF DOCUMENTATION FOLLOWING-UP... Learn about: Performance Management, Planning Employee Performance, Managing Employee Performance...

...Taking on a more senior role in the organization can be daunting, with many new responsibilities and high expectations from the CEO and the Board... Learn about: Interpersonal Communication Skills, Personal Management, Management Control...

...Understanding Stress Understanding how stress and conflict affects you personally Understanding the effects of stress on your people The Role of the manager... Learn about: Organizational Stress Risk Assessment, Best Practice, Conflict Management...

...to apply this planning to the management of performance, and accountability and performance improvement planning. Middle Managers and HR Professionals... Learn about: SMART Goals, Staff management, Learning Styles...

...to improve relationships Managing Diversity in the workplace Managing Cross-Cultural Communication Building Trust and Confidence Managing Internal Communication... Learn about: Management Controls, Cross-cultural communication, Learning Management...

...how to get the most of PowerPoint and other visual aids to use in communicating a powerful message to your audiences. All Staff and Frontline Managers... Learn about: Presentation Skills, Frontline Managers, Presentation techniques...

...workplace The Thomas-Kilman Conflict resolution Instrument Creating the Atmosphere for Resolution Focusing on Individual and Shared Needs Getting to... Learn about: Conflict Resolution, Agreement Frame, Conflict Management...

...will haunt you if left unchecked. This course in the Managing Meetings is designed to give you the tools you need to initiate and professionally manage your meetings... Learn about: Managing Agendas, Managing interruptions, Disruptive participants...

...the stages of a negotiation, and gain the outcomes you seek without confrontation. Business owners, Business Managers, Sales Managers & Staff The content of this course includes... Learn about: Business Presentation, Negotiating Strategies, Negotiating Style...

...and controlling, influencing and shaping the outcomes of interpersonal communications. This course will help participants understand the different methods... Learn about: Communication Barriers, Team Leader, Speaking Skills...

...Understanding when to put it in writing Using the 4 Step Business Writing Process Conducting Audience Needs Analysis Techniques for Organizing your Writing... Learn about: Writing Skills, Rapid Drafting, Writing Techniques...

...in the right format to influence decision making. In this course, you will learn how to plan for, structure, write and edit your drafts to produce convincing... Learn about: Writing a fluent document, Organizing your Information, Report writing for Management...

...using practical learning activities and providing extensive resources to help you continue your learning. Business Managers and Business Owners The content of the course includes... Learn about: Non-verbal Communication, Verbal Communication, Communication Skills...

...channel opportunity, and many others. All staff and business owners who need to develop an in depth understanding of their markets. The content of this course includes... Learn about: Market Assessment, Marketing plan, Business market...

...Planning coordinators The content of this course include: Business Situation Analysis Market Analysis Marketing Strategy and Objectives Product Marketing... Learn about: Promotional Strategy, Sales Operational Management, Marketing Plans...

...Understanding the Jargon The Evolution of Professional Sales The Skills you need to succeed at Selling Understanding the Selling Process Preparing to... Learn about: Sales Strategy, Sales Promotion, Sales Process...

...Applying the Marketing Mix to your Business The Marketing Mix and Service Businesses Selecting Pricing Strategies Selecting sales channels Understanding... Learn about: Marketing Analysis, Marketing process, Market Risk...

...In addition, the course contains many vital tools to help you plan for and develop your promotional activities Business Start-ups and Business Owners... Learn about: Marketing Strategy, TV Advertising, Business Promotion...