Government Funded Customer Service courses

...Is it for me? Are you working in retail, catering or hospitality, recruitment agency/consultant or any role which is customer facing? Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you.... Learn about: Customer Service...

...Overview Customer service skills are essential to many occupations. Employers recognise the importance of these skills and rate them as essential... Learn about: Customer Service, Skills and Training...

... to customers. You will study 2 mandatory units: Prepare yourself to deliver good customer service... Learn about: Customer Retention, Key Account Management, Customer Service...

...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...

... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...

...NVQ Customer Service Level 2 Course Length: Approximately 6 months Course Days: N/A Start Date: Throughout the year Course Content... Learn about: Customer Service...

.../business. You will study 2 mandatory units: Understand customer service to improve service... Learn about: Customer Retention, Key Account Management, Relationship Marketing...

...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...

... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...

...Gwaith cwrs Aseiniadau grŵp Cyflwyniadau Chwarae rôl Arsylwadau Arholiadau Asesiadau Ymarferol  ... Learn about: Customer Service...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service...

...Looking for a career in customer service? This qualification is suitable for those who wish to gain a good knowledge and understanding for a job that involves customer service. It provides easy progression to a Level 2 business course... Learn about: Customer Service...

... is to provide service to customers On completion of this qualification you will be able to: Communicate effectively with customers Do your job in a customer-friendly way Recognise and deal with customer queries, requests and problems Maintain a positive attitude... Learn about: Customer Service...

... be employed or volunteering in a role where you deal directly with the delivery of customer service to internal or external customers... Learn about: Customer Service...

...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Customer Service...

...Completing this NCFE Level 3 Certificate in Principles of Customer Service course with us will show that you have a high standard of knowledge and skills to be employed in the customer service sector and understand the need for quality, customer-centred approaches in all sectors... Learn about: Customer Service Skills, Customer satisfaction, Quality Training...

... role is to provide service to customers On completion of this qualification you will have: A clearer understanding of your responsibility within your organisation The opportunity to develop new skills A qualification that recognises your existing skills The ability to improve your performance... Learn about: Customer Service...

..., not directly linked to the customer service sector, including: Sales Assistant Receptionist Call Centre Agent Travel Agent Checkout Operator Cashier Hospitality... Learn about: Customer Service, Skills and Training...

...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service...

...The apprenticeship will include: giving customers a positive impression promoting additional services and products processing information dealing with…... Learn about: Customer Service...