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Government Funded Customer Service courses
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance/work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation of a portfolio of work-based evidence... Learn about: Customer Service...
- A Level
- Birmingham
- Different dates available
... in a customer service role and how to go that extra mile... Learn about: Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
... to progress to a higher qualification such as OCR Diploma in Customer Service - QCF Level... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
... and responsibilities Career pathways in customer service Communicating with customers Promoting goods and services Working as a team. #0;s. Your tutor will then provide you with feedback and advice and guidance to help you successfully complete the course. Upon successful completion of the course you will be provided... Learn about: Team Training, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Relationship Marketing, Customer Retention, Customer Relationship Management...
- NVQ
- Leamington Spa
- Different dates available
... or on your own, such as in a commercial customer service environment... Learn about: Customer Service, Part Time, Quality Training...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: Those who work in customer facing... Learn about: Effective Communication, Customer Care, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... service and understand company policies, administer those policies precisely and set proper customer-business bonds. Furthermore, you will discover various techniques to achieve customer satisfaction, develop your skills and practice essential elements of customer service... Learn about: MS Excel, Customer Service...
- A Level
- Milton Keynes
...Is it for me? Are you working in retail, catering or hospitality, recruitment agency/consultant or any role which is customer facing? Do you want to gain a nationally recognised qualification to prove your competence in this important area? Then this course is for you.... Learn about: Customer Service...
- A Level
- Leeds
- Different dates available
... to contribute to improved customer service delivery and increased customer satisfaction in the public and not-for profit sectors and attract new customers, improve customer loyalty and remain competitive and profitable in the private sector... Learn about: Customer Service...
- NVQ
- Ramsgate
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through distance and work based learning. Candidates gain their Customer Service NVQ 3 qualification through the preparation of a portfolio of work-based... Learn about: Customer Service...
- NVQ
- Grantham
.... Recognise & deal with customer queries, requests & problems. Give customers... Learn about: Part Time, Customer Service...
- A Level
- Rhos-on-sea
- Different dates available
...If you work in a Customer focus role, have good interpersonal skills and strive to deliver the best possible service, even in difficult and complex situations and are constantly looking to improve your performance to enable the organisation to maintain its competitive edge, then yes. All places... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
...You will be employed, working in a customer facing environment and are paid a minimum of the National Minimum Apprenticeship Wage, currently £2.65 per hour. You will work towards a Vocational Qualification, Technical Certificate, Functional Skills, Employer Rights and Responsibilities... Learn about: Skills and Training, Customer Service...
- NVQ
- Broadstairs
- Different dates available
...The course is designed for people employed in a senior customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance and work based learning. Candidates gain their Customer Service NVQ 4 qualification through the preparation... Learn about: Relationship Marketing, Customer Retention, Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- NVQ
- Birmingham
- Different dates available
- 12 Months
...Overview Customer service staff play a key role in determining the quality of the customer experience, whatever the business, which in turn helps to increase customer loyalty. There is a growing demand across all sectors for people who have the skills and abilities to be people focussed... Learn about: Customer Service...
...Overview Customer service staff play a key role in determining the quality of the customer experience, whatever the business, which in turn helps to increase customer loyalty. There is a growing demand across all sectors for people who have the skills and abilities to be people focussed... Learn about: Customer Service...
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I like being with many people all the time.It is a small campus but always clean and very well located, it is some time noisy, but it is very pleasnt
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- Course
- Distance Learning
- Intermediate
- Different dates available
- 12 Months
... •Identify what customers want •Devise a plan for service excellence •Deliver a service excellence project •Monitor and assess the effectiveness of the plan •Maintain service excellence in your organisation... Learn about: Quality Training, Quality Systems, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... preparation is also covered, including resume and cover letter writing, mock interviews, and job shadowing. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service... Learn about: Customer Service, MS Excel, Ms Office...
- NVQ
- Distance Learning
- Different dates available
- 1 Year
...Approximate Study Time: 80 Hours (Self Study) Buy Now More Info This course is designed for people in a wide range of service occupations wishing to develop an understanding of the importance of service excellence, and determine how to set, improve and maintain service excellence. On successful... Learn about: Financial Training, Quality Assurance, Quality Training...
- A Level
- Leeds
- Different dates available
... to improved customer service delivery and increased customer satisfaction in the public and not-for profit sectors and attract new customers, improve customer loyalty and remain competitive and profitable in the private sector... Learn about: Customer Service...