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Customer Service College Courses
- NVQ
- Online
... their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Distance Learning
- Different dates available
- 6 Months
...Suitable for: This course is suitable for those over the age of 16 who are employed in the relevant sector and provide customer service at varying levels... Learn about: Customer Service, Customer Care, Effective Communication...
- NVQ
- Inhouse
- Different dates available
- 30 Weeks
... to existing and potential customers 7). Buy into the best methods of working from employees and maybe a starting point for a learning journey... Learn about: Customer Service, Customer Service Skills...
- GCSE
- 1 Year
... be employed or volunteering in a role where you deal directly with the delivery of customer service to internal or external customers... Learn about: Customer Service...
- NVQ
- Crawley
...Further Information Please contact Employer Services on 0845 1550043 and then press 4 or 01293 453438, or email us at employers@centralsussex.ac... Learn about: Customer Service...
- Vocational qualification
- Broadstairs
- Different dates available
...The course is designed for people employed in a customer service capacity who wish to gain a nationally recognised qualification and study through a combination of distance learning and work based learning. Candidates gain their Customer Service NVQ 2 qualification through the preparation... Learn about: Customer Retention, Key Account Management, Customer Service...
- Vocational qualification
- Romford
- 1 Year
...The qualification consists of 5 units: Unit 01 Welcome customers in the hospitality, leisure, travel and tourism industry · Unit 02 Meet the requirements of customers, in the hospitality, leisure, travel and tourism industry, with specific needs · Unit 03 Welcome overseas visitors · Unit 04... Learn about: Customer Service...
- NVQ
- Leamington Spa
- Different dates available
...The aim of the qualification is to recognise your skills and competences in the workplace. The qualification is about the customer service role and recognises that your work in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing... Learn about: Customer Service, Part Time, Quality Training...
- A Level
- Ashington
- Different dates available
...What will I study on the course? The award consists of 4 units: * Cultural awareness * The role of a customer service representative in welcoming... Learn about: Customer Service, Travel Tourism, Travel and Tourism...
- NVQ
- Online
- Different dates available
- 1 Year
... a recognized certification but also have the extensive knowledge and skills to work as an impressive customer service representative with the opportunity to move on to lucrative supervisory and management positions in future... Learn about: Communication Training, Customer Service, Ms Word...
- NVQ
- Online
- Different dates available
- 12 Months
...Course Content This course assesses the following units: Unit 1: Customer Service and Legislation Understand what customer service is and how to... Learn about: Customer Retention, Customer Service, Customer Retention Strategy...
- NVQ
- Online
- Different dates available
- 15 Months
... is to deliver high quality products or services to customers, whether this is face to face, by post, digitally or over the phone. This might include dealing with orders, payments, offering advice, guidance and support, meet-and-greet, sales, fixing problems, after care, service recovery or gaining insight... Learn about: Business processes, Problem Solving, Managing situations...
- A Level
- Chesterfield
- Different dates available
...You will study a number of units including:Effective Customer Service • Support the Customer Service Environment • Providing Customer Service within the Rules • Impression and Image • Handling Problems... Learn about: Customer Service...
- NVQ
- Online
... who are changing their career path and for those who want recognition of their skills and experience. These qualifications provide the foundation to progression in a range of different roles, which involve customer contact... Learn about: Customer Service...
- NVQ
- Blended
- 6 Months
...Suitable for: Anyone working in a customer facing... Learn about: Customer Service...
- A Level
- Doncaster
- Different dates available
... of a diverse range of customers Promoting and evaluating product and services. #0;ate... Learn about: Customer Service, Team Training...
- Vocational qualification
- Chelmsford
- 1 Day
...Introduction to Customer Service Course Length: 1 day Course Days: To be confirmed Start Date: Throughout the year Course Content... Learn about: Customer Service...
- NVQ
- Derby
- Different dates available
...This qualification will help you prepare for working within a customer service environment This include delivery of effective customer service and supporting the customer service environment... Learn about: Customer Manager, Nationally recognised, Customer Retention...
- NVQ
- Blended in Doncaster
- 6 Months
...The customer service element will cover areas such as; Professional behaviour in a customer service environment Working in customer service... Learn about: Customer Care, Customer Service...
- NVQ
- Online
- Different dates available
- 1 Year
... and handle the tricky situation smoothly. Furthermore, learn the techniques to please the customer, and practice essential components of customer service to build a trustworthy relationship with the customers... Learn about: Customer Service...
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