Courses in Hammersmith and Fulham

...computers running Windows XP Professional for mobile computing. Target Audiences This course is intended for individuals who are employed as or seeking...

...commonly used abbreviations in relation to Statutory Maternity Pay, setting up SSP details, setting up SMP details, setting up Tax Credit details...

...Prerequisites Experience of using Windows. Course Content Lesson 1: Internet background; connecting to the Internet; starting Internet Explorer...

...Target Audiences This course is intended for network administrators and technicians, new to Cisco products and services, who are responsible for implementing...

...The opportunity to gain the widely recognised Pitman Training Certificate. Suitable for: Those who are complete beginners and wish to learn how to...

...Describe how XML Document Object Model (DOM). XML Path Language (XPath). XSL Transformations (XSLT) and XQuery are used to create real-world solutions...

...Get to grips with the links between Change Management and the other Service Management disciplines. Suitable for: This cousre is for peolple wanting...

...Appreciate Service Management (SM) to a level sufficient for them to articulate the purpose and objectives of Service Management. Aprpeciate the concepts...

...Be sure they have revised the salient points concepts and diagrams of Service Management. Be confident (not complacent!) that they are ready for the ISEB Managers' examination...

...Appreciate the crucial role SLA's play in ensuring both the customer and IT supplier understand an organisation's business and IT requirements...

...for people who work primarily in a technical role supporting IT services. This interactive one-day workshop is designed for people who work primarily...

...Pitman Training Certificate. Target Audiences Those who wish to learn this popular word processing program. Prerequisites Familiar with Windows environment...

...Capacity Management. Availability Management and IT Service Continuity for the benefit of their organisations. Plan, design implement and operate within...

...Reasons for a Service Desk Module 5: Implementing an ITIL conformant Service Desk Module 6: Setting objectives for a Service Desk Module 7: Measuring performance...

...is key to management of IT services. Appreciate the concept of and explain the purpose of a Service Quality Plan. Justify ITIL as the framework for effective...

...Suitable for: This intensive workshop is intended for experienced Service Management Consultants and Line Managers with responsibilities for the day...

...Use I/O to read and write data from files. URLS and sockets. Use JDBC to retrieve data from a database. Suitable for: This course is aimed at delegates...

...Describe the purpose of the Math object and use its constants and methods to perform mathematical operations. Describe the purpose of the form object and use its properties...

...programmers wanting to learn about XML. Aims and Objectives Write Java applications which access and manipulate the structure and data of XML documents...

...accuracy and productivity. Graded copying exercises to emphasise different points of technique for flexibility and dexterity use of speed tapes using timed...