Courses in Hammersmith and Fulham

...Configure desktop settings for computers running Windows XP. Configure security settings for Microsoft Internet Explorer and application compatibility...

...entering SMP information, entering details of an Attachment of Earnings, running the payroll for Weeks 6, 7 and 8. Lesson 7: Including: Adding a new employee...

...To gain an introduction to the principles of using the Internet , to be familiar with the Internet Explorer 5 software , learn search techniques and how to use Outlook Express...

...Windows 2000 Operating System and Networking Essentials or have equivalent Knowledge. Course Content Module 1: Introduction to Networking using Cisco Hardware...

...height and width attributes; aligning images with text; file formats and downloading; page colours and backgrounds. Lesson 4: Understanding hyperlinks...

...Describe how XML Document Object Model (DOM). XML Path Language (XPath). XSL Transformations (XSLT) and XQuery are used to create real-world solutions...

...Making Decisions Module 5: Streamlining the Process Module 6: Overseeing Implementation and Release Module 7: Ongoing Management Module 8: Examination Preparation...

...Understand the ITIL processes and procedures needed to deliver effective quality IT. Identify the key elements of each of the eleven ITIL SM disciplines...

...I.S.E.B. examination rules so the candidate is fully aware of the conditions in which the exam will be conducted Module 3: Exam techniques and last minute...

...Course Content Module 1: Introduction to and reasons for ITIL Module 2: ITIL vocabulary, key terminology and processes Inter-dependencies of the ITIL modules...

...for people who work primarily in a technical role supporting IT services. Prerequisites None Course Content Module 1: Understanding what a technician does and why Module...

...To learn the Word program to Microsoft Office Specialist Level. The flexibility and value of a self-study course designed to enable you to work at your own...

...Service Management Consultants and Line Managers with responsibilities for the day to day running of the operations and support of an IT Infrastructure...

...Appreciate how a customer focused Service Desk can help their customers. Identify the essential ingredients needed for a Service Desk to be an effective...

...The reasons for and how to introduce a Service Quality Plan Module 22: Writing an...

...use the main features of the ITIL Service Support disciplines: Configuration Management. Incident Management, Problem Management and Change Management...

...who are considering or are moving into developing business applications using Java along with delegates who are preparing for the Sun Certified Java Programmer...

...Characterise the compatibility landscape and choose between the various. Suitable for: This course is for Delegates wanting to learn how to program by using JavaScript...

...programmers wanting to learn about XML. Aims and Objectives Write Java applications which access and manipulate the structure and data of XML documents...

...Increased speed, dexterity, accuracy and overall productivity. The ability to type accurately at speeds of up to 70 words per minute. Increased work performance...