Herefordshire & Worcestershire Chamber of Commerce courses

...negotiation, and handling. others. Improve their assertive behaviour through specific techniques tailored to. needs of the individual. Recognise areas...

...self-belief · Harnessing the power of anger · Empathic listening...

...The programme will cover: · Aims & objectives · What is negotiation? · Negotiation role play · Negotiation as a process · Negotiating in difficult situations...

...· Being Professional on the Phone · Asking permission · Are you Listening? Time: 09:30 – 16:30...

...accounts within your business. Sales and Account Management Most companies have recognised that they have to change the way that they sell. They acknowledge...

...the skill to effectively manage the customer relationship. Course Contents • Why your business needs excellent customer care • Good Professional Relationships...

...how we react to the people we find difficult. It is often much more straightforward than we think. It is said that there is no such thing as difficult...

...Export LicensIng the facts you need This one day course is aimed at clarifying the legislation so that full compliance can be achieved. Ideal for an overview...

...for people with no international trade experience or as a refresher for anyone currently involved. Trading Effectively in the European Community This practical...

...policy and assess the alternative methods of payments as a means of Securing overseas debts Negotiating favourable credit terms to promote the growth...

...within an environment supporting PRINCE2 TM . Delegates need to exhibit the competence required for the Foundation qualification, and show that they...

...and could therefore have a huge impact on workplace practices; Disciplinary & Grievance procedures - the latest rules for ensuring disciplinary and dismissal...

...classroom-based practical experience of internal auditing and techniques. Course content Introduction to ISO 9001:2008 The UKAS Accredited Certification... Learn about: Internal Auditing, Testing courses, IT Auditing...