Herefordshire & Worcestershire Chamber of Commerce courses

...· Managing Self Esteem - looking at ways to grow in confidence · Assertiveness Techniques - Communication · Assertiveness Techniques - The Art of Persistence...

...levels who would like to develop their communication, problem solving and relationship building skills. This course will provide a valuable learning opportunity...

...arguments and confrontation which would lead us to suppose that the climate in which they take place is threatening and intimidating. Whilst the hard...

...· Communicating on the Phone · Stages of a call · Non Verbal Messages · The SMILE Process · The language of the phone · Difficult situations/objections...

...They acknowledge the idea that a “one size fits all” approach is no longer the best way to promote the organisation and generate sales. In its place is...

...in order to maintain and improve their customer base. Course format This workshop will; use case studies, exercises and action plans to help you to acquire...

...the stages and techniques Building Confidence and Competence Action Plans Time: 09:30 – 16:30...

...Export LicensIng the facts you need This one day course is aimed at clarifying the legislation so that full compliance can be achieved. Ideal for an overview...

...will provide guidance on completing Intrastat returns...

...overseas sales Obtaining credits against aproved finance houses The course will also highlight the key mechanisms for managing currency exposures and reducing...

...Prince2 Practitioner This intensive two day course will measure how delegates would be able to apply PRINCE2 TM to the running and managing of a project...

...a new right to enable employees to request time off for training is due to be introduced in April 2010; Single Equality Act - intended to replace all anti-discrimination legislation...

...the 'Quality Role' within an. organisation. Persons who wish to gain a better understanding of ISO 9001 in order to. assist with the Internal Auditing... Learn about: ISO 9001, IT Auditing, Quality management...