Hospitality Supervision NVQ Level 3
NVQ
Inhouse
Description
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Type
NVQ
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Methodology
Inhouse
It provides employees with the opportunity to develop a range. of skills, such as managing a team, controlling resources, maintaining a safe. and efficient working environment or developing hospitality services. Suitable for: The Hospitality Supervision NVQ is suitable for those working in the. Hospitality and catering industry who have immediate responsibility for the. work of others.
Important information
Government funding available
Reviews
Course programme
Hospitality Supervision NVQ Level 3
An NVQ is a nationally recognised work-based qualification, which proves that your staff’s work meets a national standard. A fully trained assessor, who is an expert in their field, will visit your workplace to conduct the training with a small group of employees. This usually takes the form of workshops and individual assessments/observations, which last for a few hours once a
fortnight over the course of 9-12 months.
Candidates must complete 8 units, including 5 mandatory units:
Mandatory units:
- Supervise the work of staff
- Establish and develop positive working relationships in hospitality
- Contribute to the control of resources
- Maintain the health, hygiene, safety and security of the working environment
- Manage yourself
Examples from a range of optional units:
- Supervise a function
- Maintain the food service
- Contribute to the development and introduction of recipes and menus
- Contribute to promoting hospitality services and products
- Work with others to improve customer service
- Contribute to the selection of personnel for activities
- Contribute to the development of teams and individuals
- Control practices for handling payments
Hospitality Supervision NVQ Level 3