Hospitality Training courses

...and understand the appeals and complaints procedures and the processes for handling...

...that you cannot test by watching them work. You can do this by using materials and check lists from awarding bodies. Observation may take place in person...

...and give clear feedback on performance by using internal and external quality assurance processes. There must be evidence of having procedures in place...

...The VQ offers the Trainee the opportunity to learn and understand the requirements for Preparation and Cooking of Foods. The importance of good Hygiene practices... Learn about: Professional Cookery...

...role within the establishment and to understand their role within the department. H290 Housekeeping List of all units for H290 1G1: Maintain a...

...and advice 2REC5: Exchange foreign cash and travellers' cheques 2REC6: Prepare and print documents using a computer 2REC7: Record, store and supply information...

...therefore it is important that the workplace is left tidy and ready for the next days business. Bar work can be challenging and it is important that...

...The qualification looks at Health and Safety issues. Many fast food operations work with Hot Oil and Equipment. The operations tend to work under pressure...

...Contribute to promoting hospitality services and products...

...Process customer service complaints 3CS311: Work with others to improve customer service 3CS312: Promote continuous improvement in customer service 3CS313...

...The Food Preparation and Cooking Qualifications come in three different SVQ's. The General, Kitchen and Larder and Patisserie and Confectionery... Learn about: Professional Cookery...

...It focuses on issues surrounding the management of premises and the legal responsibility of the Licensee. The Personal Licence Holders Qualification...

...A 4-day HSE Approved course leading to a First Aid Certificate, which is valid for three years. Carry out the resuscitation procedures competently...

...This course gives staff the skills and knowledge to sell and serve Food and Beverages with confidence. Suitable for: Food and Beverage staff Food and Beverage staff...

...safety audits, general hazard spotting in accordance to the business's Health & Safety Policy A Health & Safety test will take place at the end of the...

...can be stressful at times as the demand for food will increase at various times of the...

...persons to assist him in undertaking measures to comply with the requirements imposed on him by relevant statutory provisions. The appointed person should...

...Promotion Your Personal Action Plan This course can provide some of the underpinning knowledge for people working towards a Level III qualification and covers unit 3...

...This course aims to raise awareness and understanding of ageing and the practical implications this has for customer care. Suitable for: Hospitality service managers...

...and what to do if there is an emergency. Fire Training is essential in the management of effective communication with your team on what is expected...