Hospitality Training courses

...procedures competently Deal with a bleeding casualty Be aware of the dangers of medical shock and know how to deal with it Know how to manage an unconscious...

...Serve alcoholic and soft drinks 2DS3: Prepare and serve cocktails 2DS4: Prepare and serve wines 2DS5: Prepare cellars and kegs 2DS6: Clean drinks dispense lines...

...expectations Importance of your role Handling Complaints The Telephone System You will be given the opportunity to use role-play and telephone equipment during the course...

...expectations Importance of your role Handling Complaints The Telephone System You will be given the opportunity to use role-play and telephone equipment during the course...

...helping people to think about what could go wrong and ways to prevent problems. Risk Assessments are good practice and are also a legal requirement...

...is included in the day: The qualification introduces candidates to: The main styles of wine The characteristics of the major grape varieties Systematic...

...they need to do to be fully competent supporting candidates with different needs during your assessment using a variety of assessment methods making...

...to experience 15 Basic Sales Skills and their importance Product Knowledge During the course you will be working with industry examples and discussing...

...labels Matching food with wine Guide to key spirits, their bases and flavouring, identifying the differences between blend and malt whisky...

...expectations Importance of your role Handling Complaints The Telephone System You will be given the opportunity to use role-play and telephone equipment during the course...

...methods/techniques for up selling and cross selling...

...other Housekeeping staff. The course will cover: Why we clean Cleaning agents and equipment Health and safety Methods of cleaning Security Customer...