Hospitality Training courses

...A two-day refresher HSE Approved course leading to a First Aid Certificate, which is valid for three years. The course includes: Carry out the resuscitation...

...Give customers a positive impression of yourself and your organisation 1G2: Maintain and deal with payments 2DS1: Prepare and clear the bar area...

...The telephone response is very often the first impression a potential customer has of your business. It is therefore essential that your team are aware...

...The telephone response is very often the first impression a potential customer has of your business. It is therefore essential that your team is aware...

...helping people to think about what could go wrong and ways to prevent problems. Risk Assessments are good practice and are also a legal requirement...

...is included in the day: The qualification introduces candidates to: The main styles of wine The characteristics of the major grape varieties Systematic...

...giving candidates feedback on your assessments decisions contributing to the internal quality assurance processes The activities you are likely to be involved...

...to experience 15 Basic Sales Skills and their importance Product Knowledge During the course you will be working with industry examples and discussing...

...labels Matching food with wine Guide to key spirits, their bases and flavouring, identifying the differences between blend and malt whisky...

...that handling calls badly can have a direct effect on the success of your business. The course includes: Creating the right impression Callers and Company...

...methods for setting and serving a table Demonstrate and develop the correct methods of presenting, opening and serving wine and beverages Look at the...

...This course is designed specifically for the Housekeeping Team and gives participants the opportunity to develop their skills, knowledge and network...