Indigoskills ltd courses

...To achieve a full Level 2 NVQ in Team Leading you must complete 6 units including the 4 mandatory units. Suitable for: Those wishing to develop their leadership...

...and will aid career progression. Outline Programme The course covers the following syllabus: To achieve a full Level 3 NVQ in Management the learner must complete 7 units...

...(Unit 205) Organise business travel and accommodation UNIT 7 (Unit 206) Deal with visitors UNIT 8 (Unit 207) Process customer financial transactions (FSSC)...

...Assessment time can vary depending on the learners previous experience and their job role Assessment method: Assessments are carried out in the workplace...

...of the delivery of customer service and will aid career progression. Suitable for: Those working in a customer interface role, these may be external...

...Process customer service complaints THEME: DEVELOPMENT AND IMPROVEMENT This theme covers activities and approaches that play a vital part in customer service...

...Provide a buffet/carvery service UNIT 18 (1FS3) Prepare and clear areas for counter/take-away service UNIT 19 (1FS4) Provide a counter/take-away service UNIT 23 (1GEN2)...

...the Sector Skills Council for the hospitality, leisure travel and tourism industries and is designed for people who are involved in housekeeping as their...

...Maintain the vending service UNIT 158 (HS18) Maintain the linen service UNIT 159 (HS19) (ICS Imported Unit) Monitor and solve customer service problems UNIT 160 (HS23)...

...against nationally recognised criteria. At the end of each unit the learner is expected to pass a knowledge test under exam conditions. QCA Accredited...

...dishes Qualification and Examination Information Designed for: Those involved in Food Processing and Cooking as their primary work activity and are seeking...

...Prepare shellfish for basic dishes UNIT 64 (2FP5) Prepare game for basic dishes UNIT 65 (2FP6) Prepare offal for basic dishes UNIT 70 (2FPC4)...

...the Sector Skills Council for the hospitality, leisure, travel and tourism industries. Outline Programme The course covers the following syllabus...

...leisure travel and tourism industries and is designed for people who work in more than one area of their service industry and wish to receive recognition for their experience...

...The qualification is also aimed at staff who may find themselves confronted by customers who are intoxicated by alcohol or other illegal drugs who are demanding service...