Influencing Skills courses Northern Ireland

...The ability to influence positively and effectively is a skill that can be learnt and developed by anyone wishing to communicate their ideas persuasively, to build strong on-going relationships and networks and to gain acceptance and commitment from others. It is also a life skill, you can use... Learn about: Persuasion Skills, Delegating Skills, Presentation Skills...

...The telephone sales skills workshop will help develop the telephone selling skills of your telephone sales team, with the purpose of achieving and exceeding targets... Learn about: Sales support, Sales Process, Team Training...

...Leadership is influencing and inspiring others to do what needs to be done. In order to work at maximum efficiency all team members need to work together to maintain the company values and work towards the company goals. Leadership is about handling today’s business pressures and steering... Learn about: Influencing Skills, Non verbal behaviours, Decisions and choices...

... information to a project team or delivering a difficult message, communicating effectively is one of the most powerful skills for achieving your objectives. This course will equip each delegate with the skills to control every type of conversation, influence without authority and improve quality... Learn about: English Language, Influencing Skills, Communication Skills...

.... Learning to be assertive offers the potential to acquire feelings of control, increased confidence and improve their self-esteem. This course will equip participants with assertiveness skills to enable them to be more effective in their dealings with others... Learn about: Influencing Skills, Assertion Training, Confidence Training...

... that such relationships will break down over time. This course will demonstrate the core skills of effective negotiation and it will give participants the knowledge, skills... Learn about: Customer Service Skills, Confidence Training, Improve Communication...

... · The skills of processing, using statements, questions and summarising · Keeping control of the meeting Meeting Participants · The role of participants · How... Learn about: Timetable scheduling for Management, Stress Management, Difficult People...

... and influence the team or group relationship and lead to a positive climate for achieving business performance... Learn about: Multi-disciplinary team, Maximising resources, Receiving Feedback...

...An effective team leader needs a high level of interpersonal and communication skills. They need to be able to look at and organise their resources quickly in order to make decisions. If done incorrectly, this could damage a good working relationship within the team, which results in negative... Learn about: Types of power, Team Leader, Team Training...

... direction. You'll come away with a strong sense of self-awareness and a checklist of behaviours you can call on in different influencing situations. This one day introductory programme will be followed later in the year with our 2 Day Advanced influencing Skills programme. Anyone who is new to introducing... Learn about: Building Rapport, Maintaining Trust, Convincing Others...

... with colleagues and customers. A variety of different day-to-day workplace situations such as meetings and telephone conversations will be examined. The aim of this course is to encourage delegates to examine all forms of face-to-face communication, and to help them develop their skills to become more confident... Learn about: Presenting Ideas, Communication Skills, Key Skills...

...A highly participative course involving individual and group discussions and skills practice to enable delegates to share ideas and develop their skill levels. Audience Anyone who is looking to enhance their assertiveness skills Aim This course aims to raise confidence and increase the delegate’s... Learn about: Confidence Training, Assertiveness Training...