Inhouse in Avon

...All Health and Social Care Sectors. Residential and Nursing Homes. Health and Social Care workers.Domicillary care agencies. Care Managers, Individual Carers...

...Maximum number of delegates - 16. The aim of the syllabus is to equip members of staff with the skills to respond appropriately where their work may expose... Learn about: Communication Skills, Conflict Resolution...

...whole range of soft tissue problems; muscle imbalances and to aid the recovery of your clients. Topics covered within the course include: Understanding the muscles’ origin...

...To raise the awareness of customer service on the telephone and assist delegates in providing phone service excellence via telephone techniques... Learn about: Customer Care, Assertive Behaviour, Assertion Training...

...priced and we guarantee to beat any equivalent training quote. [Terms and conditions apply}...

...By the end of the two days To give learners: State the law in relation to physical restraint Evaluate the risks associated with physical restraint... Learn about: Control and restraint methods, Conflict Resolution...

...Specialist Divisons - Schools - Autism - Brain Injuries - Care of the Elderly - Learning Disabliities - Children Services and Custodial... Learn about: Volunteering in Children and Young People Services, Working in Children and Young People Environment...

...To understand the role and develop key skills required to be an effective Receptionist. Suitable for: All reception staff "I can recommend Bryan without... Learn about: Client satisfaction evaluation, Customer Care, Assertiveness Training...

...An Introduction to Depression,. Depression and How to Help Yourself ,Depression in Older Adults , Comparing Drug Treatments and Therapies...

...The courses are run in an interactive student-centred style with all assurances given to create a safe learning environment. Wherever possible the delegate's... Learn about: Dignity at work, Bullying awareness, Harassment awareness...

...Suitable for: all staff working in a custodial environment for at least 6 months all staff working in a custodial environment for at least 6 months Custodial...

...particularly when dealing with qualitative standards Effectively prepare for the appraisal interview Appreciate the importance of effective feedback Apply the E... Learn about: Performance Management, Appraisal Skills, Performance evaluation...

...MCA Code of Practice. Candidates must demonstrate a willingness to learn along with interaction of group activities. All candidates are given their...

...To give learners the confidence and ability to safely and legally escape from any aggressive or violent actions by a third party, protecting self and others... Learn about: Conflict Resolution, Physical Intervention...

...Domestic Abuse and MARAC, Introduces The Assessment Framework. Effective Recording and Reprt Writing. Sections 17 & 47, Strategy meetings, Case conferencing... Learn about: Mental Health Treatment, Child Protection, Psychology Skills...

...additional handouts and ‘hints and tips’ sheets will be provided in the training room, for delegates to visit during ‘down-time’ e.g. at breaks... Learn about: Influencing Skills, Skills and Training, Communication Skills...

...of this session they will be able to identify working areas and practise issues representing hazards.They will also be able to identify who is at risk...

...weaknesses and different contributions people make within a team. Benefits for the delegate: Improve team performance. Create and maintain a supportive and motivational climate...

...in the under pining legal knowledge and physical skills necessary to enable them to be able to defend against a physical assault whilst undertaking their employed duties...

...What you will learn Understand audit terminology and appreciate the purpose and benefits of auditing Plan an effective audit Perform an audit using... Learn about: Quality Audit, ISO 9001, Quality management...