Distance and online learning Other Communication Skills inhouse

...of anyone you come into contact with and modify your behaviour in order to be perceived as empathising with the speaker How to recognise when a discussion... Learn about: Listening Skills...

...With retail and sales roles continuing to grow across the UK, gaining these skills can help learners stand out and improve their long-term career prospects... Learn about: Communication Training, Small Talk, Influence people...

...Asking Questions Probing Listening Skills Scoring Interpretation Active Listening Skills Responding to Feelings Reading Cues Demonstration Cues Tips... Learn about: Communication Strategies, Communication Training, Communication Skills...

...to a higher level or have managerial responsibility for promoting reflective practice, joining us will be beneficial for you.Through the Developing a Reflective...

...12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience) 13:00 - 14:00 Lunch 14:00 - 15:00 Communication as a Two-way Process 15:00... Learn about: Communication Skills, Communication Training...

...ensuring learners can provide excellent first-point-of-contact service. Whether learners want to begin a career as a receptionist, upgrade existing skills... Learn about: Deceptive Body Language, Aggressive Body Language, Body Language...

...Unit 2 – Writing Business Letters Unit 3 – Writing Effective Emails Unit 4 – Writing Memos Unit 5 – Communicating Effectively by Telephone Course Benefits... Learn about: Communication Barriers, Business Courses, Communication design...

...clients in the hotel industry. The focuses on relationships via the telephone and in person. You will learn how to sell hotel products and services...

...Non verbal 12:15 – 12:45 How to communicate via email more effectively 12:45 – 13:00 Personal Action Plans, Review and Close... Learn about: Communication Training, Questioning skills, Non verbal...

...persuasive communication, and the role of emotional intelligence in influencing decisions. By focusing on real-world scenarios, it helps learners develop... Learn about: Sales Technique, Sales cycle, Sales Management...

...location and time of your choosing. Accredited certificate from Ofqual's registered awarding body can be claimed on course completion. College registration... Learn about: Communication Skills, Dietetics and nutrition, Talking to Employees about Personal Hygiene...

...anyone with an interest in becoming a more capable negotiator. Study a variety of effective negotiation techniques, along with how to handle objections and avoid dead-ends... Learn about: Communication Policy, Negotiation Skills, Personal Development...

...The importance of setting customer-focused objectives. 10.30-11.15: Leadership models. What can we learn from them and how to apply them to our business... Learn about: Stress Management, Conflict Resolution, Confidence Training...

...your skills at your own pace. This CPD-accredited English skills course is ideal for learners who want to boost accuracy, refine communication... Learn about: English Language, English Conversation, English Writing...

...The unit 1 covers the following topics: Feedback Definitions Basic Skills Questioning Skills Open Ended Questions Closed Questions Third-Person Questions... Learn about: Giving Effective Feedback, Communication Skills, Effective Teaching...

...confidence, and persuasiveness then this course is your one stop. Level 2 Certificate in Communication Skills is CPD Qualification Standards & IAO accredited... Learn about: Earning potential, Body Language, Communication Skills...

...Diversity is a very good thing for the workplace given that it helps people come together and explore different cultures, which in turn can boost morale... Learn about: Does Diversity Affect Me?, STOP Technique, Identifying Stereotypes...

...front-desk operations, or customer support, this course provides core skills that employers look for. It is also ideal for those already in a customer-facing... Learn about: Customer Service Skills, Business Communication, Ms Word...

...in Communication Skills level 2, consists of the following four units: Unit 1 – Communication Basics Unit 2 – Listening Skills Unit 3 – Body Language Unit... Learn about: Communication Strategies, Skills and Training, Communication design...

...it is available for all students from any academic backgrounds. On receiving your request an academic officer from the course will call you to explain... Learn about: Landlord Problems, Negotiation Skills, Art of negotiating...