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Organizational Skills inhouse
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
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- Course
- Inhouse
- Different dates available
- 2 Days
...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Conflict Resolution, Business Plan, Public Speaking...
...In today’s competitive and price conscious market we all appreciate it is not enough to just to provide a basic service to the customer over the telephone. Companies must now provide real value for money and satisfy their customer’s expectations. In this core skills development programme... Learn about: Conflict Resolution, Business Plan, Public Speaking...
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Dancing lion training created a communications skills training programme to deliver to contact centre agents in Ireland and India. It was a great eye opener to see the approach. The knowledge for the contact centre environment was first class. They understood how to achieve optimum results through the tailored training material.
← | → see all
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The trainer from dancing lion was very open, professional and the calmest person I’ve ever met. He delivered effective training even in the most challenging situations and to hardest of individuals.
← | → see all
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An excellent training programme – thank you. You were an absolute pleasure to work with – I wish you the very best for the future hope we can work together again.
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This course skilled me with the practical use of Sage and thus it will help a lot in my job.
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- Course
- Inhouse in City Of London
- Different dates available
- 1 Day
... to building strong business relationships focused on trust and results. Reinforce your skills and become a successful professional! Contact emagister.co.uk and learn about the details of this formation!... Learn about: Report Writing, Listening Skills, Process management...
... to building strong business relationships focused on trust and results. Reinforce your skills and become a successful professional! Contact emagister.co.uk and learn about the details of this formation!... Learn about: Report Writing, Listening Skills, Process management...
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This course skilled me with the practical use of Sage and thus it will help a lot in my job.
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- Training
- Inhouse
- Beginner
- Different dates available
...Individuals build the basic business skills required to be successful in any job, at any company. Being a Business Professional Learning Track: Basic Business Skills, Personal Behaviors and Conduct, You and Your Boss. The modules offered in this bundle (listed in the syllabus) can also be taken... Learn about: Business Plan, Work Environment, Strategy Development...
- Short course
- Inhouse
- Different dates available
- 3 Days
...Who are these qualifications for? The Award or Certificate in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders – helping them make the transition from working in a team... Learn about: Communication Skills, Team Training, Team Performance...
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I have worked with dancing lion on several projects mainly around change management. The trainer’s engagement with individuals to drive change was inspiring, especially amongst the most challenging people. The significant change in people's focus lead to a new culture and continuous improvement. I would definitely use dancing lion training again.
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The tutor was excellent, a very good style of course delivery.
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A good combination of group work and practical.
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- Course
- Inhouse
- Different dates available
- 2 Days
... this is understandable, it is important that the culture of your organization supports your objectives. It is all too easy for negativity to express itself through blame, scape-goating, paternalism or group think. To achieve a culture characterized by transparency, accountability and responsibility requires an honest... Learn about: Community Education, Team Building, Communication Training...
... this is understandable, it is important that the culture of your organization supports your objectives. It is all too easy for negativity to express itself through blame, scape-goating, paternalism or group think. To achieve a culture characterized by transparency, accountability and responsibility requires an honest... Learn about: Community Education, Team Building, Communication Training...
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I have worked with dancing lion on several projects mainly around change management. The trainer’s engagement with individuals to drive change was inspiring, especially amongst the most challenging people. The significant change in people's focus lead to a new culture and continuous improvement. I would definitely use dancing lion training again.
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The tutor was excellent, a very good style of course delivery.
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A good combination of group work and practical.
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- Training
- Inhouse
- Different dates available
...Individuals build leadership skills that can help in any role, whether the person is an individual contributor, new supervisor or experienced manager. Becoming a Future Leader Learning Track Bundles: Communicating with Others, Building Your Leadership Skills. The modules offered in this bundle... Learn about: Team management, Problem Solving, Team Leader...
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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- Course
- Inhouse
- Different dates available
- 2 Days
... to operational performance. By the end of the course participants will be have gained the following knowledge and skills: ❖understanding the role of the call... Learn about: Telephone management, Communication Training, Telephone answering...
... to operational performance. By the end of the course participants will be have gained the following knowledge and skills: ❖understanding the role of the call... Learn about: Telephone management, Communication Training, Telephone answering...
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I enjoyed the role play exercises and I never expected to.
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A very good course with many good ideas to take away.
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The trainer was very well represented and knowledgable.
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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- Training
- Inhouse
- Different dates available
... your co-workers’ role, skills, and expertise Six Month Work Prioritie: Get clear on your work priorities for the next six months Current Performance... Learn about: Organizational Skills, Customer Manager, Team Training...
... your co-workers’ role, skills, and expertise Six Month Work Prioritie: Get clear on your work priorities for the next six months Current Performance... Learn about: Organizational Skills, Customer Manager, Team Training...
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I took the Starting a New Job Bundle course and do not regret it! Great learning experience, instructor was very knowledgeable and well versed.
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Dancing lion provided an interim L&D manager who worked as part of our team to deliver a new contact centre for project in the Middle East. I found them to be diligent, conscientious with a high degree of integrity and knowledge within the area of learning and development.
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The trainer was an excellent communicator, calm and always delivered on time to quality. A real gentleman!
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- Course
- Inhouse
- Different dates available
- 2 Days
... their skills? Can trainers assess performance? What prevents managers from managing or concerns directors who may be unable to confidently comment on the status... Learn about: Communication Training, Coaching Skills, Operations Management...
... their skills? Can trainers assess performance? What prevents managers from managing or concerns directors who may be unable to confidently comment on the status... Learn about: Communication Training, Coaching Skills, Operations Management...
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Dancing lion provided an interim L&D manager who worked as part of our team to deliver a new contact centre for project in the Middle East. I found them to be diligent, conscientious with a high degree of integrity and knowledge within the area of learning and development.
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The trainer was an excellent communicator, calm and always delivered on time to quality. A real gentleman!
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- Training
- Inhouse
- Different dates available
...Individuals build the skills required to deliver excellent customer service and build customer loyalty. Customer Service Learning Track: Customer Service Basics, Customer Service Management. The modules offered in this bundle (listed in the syllabus) can also be taken as individual courses... Learn about: Organizational Skills, Difficult People, Listening Skills...
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Dancing lion designed and delivered an excellent 2 day course for my Porters and Area Cleaners. We are beginning to change the culture of an institution with a 450 year history. Dancing lion have been pivotal in helping to make this change happen. Thank-you for the valuable intervention!
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Dancing lion shared our vision and harnessed their ideas into workable and practical solutions, customized to our needs.
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- Course
- Inhouse
- Different dates available
- 2 Days
...Yet, to the individual, change may be perceived as threatening and forced upon them. A sense of powerlessness and inertia can quickly develop... Learn about: Organizational efficiency management, Organisational Behaviour, Changes and Transmission...
...Yet, to the individual, change may be perceived as threatening and forced upon them. A sense of powerlessness and inertia can quickly develop... Learn about: Organizational efficiency management, Organisational Behaviour, Changes and Transmission...
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Dancing lion designed and delivered an excellent 2 day course for my Porters and Area Cleaners. We are beginning to change the culture of an institution with a 450 year history. Dancing lion have been pivotal in helping to make this change happen. Thank-you for the valuable intervention!
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Dancing lion shared our vision and harnessed their ideas into workable and practical solutions, customized to our needs.
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- Training
- Inhouse
- Different dates available
...Prepare thoroughly for any meeting Conduct Effective Meetings: Conduct effective and efficient meetings Be a Significant Meeting Member: Become a significant... Learn about: Presentation Skills, Meeting Minute, IT Project Management...
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Great trainer and consultant!
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- Course
- Inhouse
- Different dates available
- 2 Days
...This course is designed to help individuals prioritise and achieve their most important goals in the time they have available. It provides a valuable opportunity to review current working practices, learn new skills and set new goals. This training programme is typically delivered in English... Learn about: Stress Management, Motivation techniques, Problem Solving...
...This course is designed to help individuals prioritise and achieve their most important goals in the time they have available. It provides a valuable opportunity to review current working practices, learn new skills and set new goals. This training programme is typically delivered in English... Learn about: Stress Management, Motivation techniques, Problem Solving...
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Great trainer and consultant!
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- Training
- Inhouse
- Different dates available
...Individuals focus on building their knowledge and skills to be successful in their current role, as well as future company positions. Career Development Learning Track Bundles: Coaching Career Development, Developing for Success, Building Your Career. The modules offered in this bundle (listed... Learn about: Building Skills, Career Development, Personnel Management...
- Course
- Inhouse
- Different dates available
- 2 Days
... provides staff with opportunities for participation, problem solving and teamwork, it creates high levels of engagement and motivation. At dancing lion, we provide a five-day intensive programme that will give your management the knowledge and skills to utilize TQM. This training programme is typically... Learn about: Performance Management, Organizational innovation, Total Quality Management...
- Training
- Inhouse
- Beginner
- Different dates available
...Managers build the basic management skills required to coach employees, deliver feedback and recognize the achievements of others. Management Development Learning Track: Bud to Boss Toolkit, Supervision Basics, Management Essentials, Managing for Success. The modules offered in this bundle (listed... Learn about: Team Training, Change Management, Management Planning...
- Course
- Inhouse
- Different dates available
- 2 Days
...Programme objectives ❖ understand and utilise briefing skills, ❖ develop interpersonal and communication ability – including addressing non-verbal... Learn about: Conflict Resolution, Communication Training, Verbal Communication...
- Training
- Inhouse
- Different dates available
...Individuals take action to identify career opportunities, build the required skills and brand themselves to others. Career Development Learning Track Bundles: Coaching Career Development, Developing for Success, Building Your Career. The modules offered in this bundle (listed in the syllabus... Learn about: Time management, Communication Skills, Organizational Skills...
- Training
- Inhouse
- Different dates available
...Course Title & Course Result What Excites You at Work?: Identify what excites you the most about the company and its future Increase the Level of Challenge at... Learn about: Organizational Skills, Creative Writing, Performance evaluation...
- Training
- Inhouse
- Different dates available
...Project Managers focus on the skills required to lead and manage effective and successful projects. Project Management Learning Track: Project Management for Managers, Meeting Management, Become a Contributing Project Team Member. The modules offered in this bundle (listed in the syllabus... Learn about: Problem Solving, Project Plan, Project Risk...
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