Personal Development inhouse

...training may well fail to deliver the required results. So how do you get agreement and support from managers to the design of training activity as...

...Transform negative attitudes into positive ones. Deal with and change negativity at work and home. Foster communication and teamwork. Identify triggers and create coping strategies...

...People who support new employees to learn 'on the job'. People who support new employees to learn ‘on the job’. Desk Trainer/Buddy Duration...

...confidence, capability and develop smarter ways of working. Course review: Learn how to make the most of working with your mentor through our bite sized training course...

...to increase their understanding of anxiety disorders in the elderly and to develop the appropriate skills to care for clients with anxiety. Description...

...breathing exercises and mantra. Suitable for: Anyone wishing to increase their creative expression and self esteem while experiencing the benefit of working within a protective...

...or face to face People who work with customers, clients and suppliers whether on the telephone or face to face Advanced Telephone Techniques This course...

...confidence, capability and develop smarter ways of working. Course review: Learn how to apply the techniques of effective problem solving through our bite sized training course...

...How to enter a potentially conflicting situation. Useful tools and techniques to apply NOW. How to manage your own emotions and respect another's... Learn about: Assertiveness Training...

...You will discover your own personal style and learn how to use the techniques that will help you to realise your true potential. This workshop is for...

...All staff engaged in direct contact with customers or clients Providing Excellent Customer Service Duration: 1 Day In most cases, companies provide products...

...These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations...

...Senior Managers Completely tailored training and coaching to help you achieve your business objectives. We ensure you come away confident, prepared... Learn about: Senior Management, Senior Executive, Presentation Confidence...

...for creating time to think and plan, and for making sure they do not get taken off course by the myriad of unplanned events and requests that come their way each...

...2 Days This course concentrates on increasing the success of your sales team through the enhancement of managerial and leadership skills. It has been constructed...

...These exciting sessions focus on all aspects of interaction with others, in both face-to-face and written forms. Our training covers a wide range of relevant situations...

...by managing their own and/or their team's time effectively by introducing powerful and flexible tools for use by both individuals and teams...

...for adverse stress in your life 24/7 What are the resilience or protective factors to prevent adverse stress, including being aware of your own Learn...

...a positive experience and to return for years to come. That is why customer care training is so vital. It underpins every practice, every individual...

...of your organisation - for better or worse. Your customers have never had so much choice on who to deal with, and it's only through switched-on and capable...