Sales and Marketing inhouse

...Explore how businesses can demonstrate CSR. List some of the main drivers for implementing a CSR Scheme. Discuss recognised standards and guidance for CSR Reporting...

...chance to learn new skills & gain a valuable qualification at the same time. This NVQ is aimed at individuals who have to deliver a continually improving service to customers...

...the importance of uniformity and consistency and how to provide excellent customer service by phone, text and email as well as face-to-face. At the... Learn about: Staff Motivation, Customer relationship, Customer Service Skills...

...Suitable for: Experienced managers and team leaders who wish to. explore proven concepts and are seeking to increase. business results through improved customer contact...

...Business development professionals • Partners • Practice managers • Senior solicitors • Business development professionals Course Content Why you should... Learn about: Client Management...

...chance to learn new skills & gain a valuable qualification at the same time. This NVQ is aimed at candidates who are in work roles where they have to provide...

...in the workplace by interacting directly with customers Those role includes providing customer service or customer care in the workplace by interacting...

...it will give you the confidence and skill to handle it well so that your organsiation emerges stronger than before. Suitable for: The course is for PR professionals...

...how to handle challenging conversations, respond effectively to customer complaints and solve customer service issues on this customer service skills training course...

...Suitable for: Those people who have to write business letters, memos or reports and who have had little or no formal training in business writing. Those...

...for the delivery of customer service People who are responsible for the delivery of customer service Course Title: Customer Service Level 3 Overview...

...Individuals who are about to embark on a career in customer service. All age groups: for those thinking of entering employment for the first...

...how to write a press release, gain press release samples and templates, and evaluate your PR. Public Relations Course Structure The PR training course...

...Suitable for: Anyone who needs to deal with or represent their organisation in the media at a local or regional level. Anyone who needs to deal with...

...Sciences concepts of research to predict the future by inference development. Suitable for: All intelligence analysts within commercial or law enforcement fields...

...of the delivery of customer service and will aid career progression. Suitable for: People working in a service delivery role in a wide variety of organisations...

...respond to these needs in an environment shaped largely by uncontrollable external forces. These forces include existing competitors seeking a larger...

...Suitable for: Press officers from a non-media background and anyone else who has to supply stories to the media. Press officers from a non-media background...

...organisation effectively during television or radio interviews. Course Overview This course introduces those with little or no experience of facing the camera or microphone...

...of the delivery of customer service and will aid career progression. Suitable for: Customer service professionals Customer service professionals This...