Innovative Customer Service Techniques Training

Course

Online

£ 15.15 VAT inc.

*Indicative price

Original amount in USD:

$ 19

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

eduCBA brings you this Awesome course on Innovative Customer Service Techniques. This detailed course will help you understand all the important concepts and topics of Innovative Customer Service Techniques.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

To skill train their employees in the field of customer care.
To increase the responsiveness and reliability of the customer care department,
To enhance hassle free customer problem resolution.
Enhance service efficiency and reduce marketing cost.
Aim at reducing customer complaints and complaint handling resource cost.

There is no age limit or set qualification for this training. Yes the candidate should at least be a intermediate pass. Anyone who desires to join the customer care support centres or work as a customer care executive, team leader can undergo such training. The training and course emphasises on developing the customer care skills and behaviour

The candidates who are interested in the customer care service industry should opt for this course
The candidates opting for this course should come with an open mind to learn new and efficient communication skills.

The center will contact you once you have sent your information through the form.

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Reviews

Subjects

  • Customer Care
  • Customer Service
  • Communication Skills
  • Organisation
  • Customer Care Skills
  • Identification
  • Innovative
  • Customer Service Techniques
  • Building Relationship
  • Innovative Customer Service Techniques

Course programme

The customer service department is one of the vital organs of any organisation. It plays a significant role in developing long term relations with the clients and customers, helps in retaining them. Its main objective is to build a trust among the clients in regard to problems and issues faced by them. The customer care support department also involves assessment of the needs of the clients and get their feedback for efficient functioning. The way the customer care support service department of a company functions; influences or determines the customer satisfaction and customer relationship with that company. A company with inefficient customer care support system will lose on its customers and would have problem in retaining their customers.

Innovative Customer Service Techniques Training

£ 15.15 VAT inc.

*Indicative price

Original amount in USD:

$ 19