Intermediate Food and Beverage Services Apprenticeship (Level 2)
Course
In St Helens
Description
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Type
Course
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Level
Intermediate
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Location
St helens
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Duration
12 Months
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Start date
Different dates available
The hospitality industry is made up of thousands of exciting organisations such as restaurants, hotels, coffee shops and nightclubs, whereby customer satisfaction is key to ensuring a successful business.
Roles within hospitality tend to be customer-focused, flexible and sociable, offering a wide range of opportunities from front of house and bar supervision to events management and hotel management.
Facilities
Location
Start date
Start date
About this course
This apprenticeship is suitable for those who are currently working within this sector or are looking to gain employment within this sector a food service waiter or waitress. You will develop skills and knowledge in silver service, customer service and maintenance of a safe working environment.
This is dependent on your employer and on the level of the apprenticeship you apply for.
You will normally need at least grade C or above in your English and maths GCSEs. If you don't have these, don't worry. You can work towards your functional skills in English and maths alongside your apprenticeship training at St Helens College.
Reviews
Subjects
- Hospitality
- Industry
- Food Service
- Hospitality industry
- Hotels
- Restaurants
- Customer Service
- Coffee Shops
- Waiter
- Waitress
- Nightclubs
Course programme
What type of work will I do and what qualifications will I gain?
Although apprenticeships will vary depending on your entry level and your employer, you will gain a range of skills from the varying tasks you complete, these could include:
- Maintenance of a safe, hygienic and secure working environment
- Working effectively as part of a hospitality team
- Give customers a positive impression of yourself and your organisation
- Maintain food safety when storing, holding and serving food
- Provide a counter and takeaway service
- Serve food at the table
- Provide a silver service
- Provide a buffet and carvery service
- Supervise food services
You will also gain the following qualifications:
- Competence and Knowledge Qualification - Level 2 NVQ Diploma in Food and Beverage Services and Level 2 Certificate in Hospitality and Catering Principles (Food and Beverage Services)
- Employee Rights and Responsibilities
- Level 1 Functional Skills Maths (NCFE)
- Level 1 Functional Skills English (NCFE)
What skills and qualities will I need for this apprenticeship?
- Motivated and committed
- Good communicator
- Passionate about the industry
- Good team-player
- Forward thinker who uses own initiative
- Possess a high level of energy and enthusiasm
Additional information
Intermediate Food and Beverage Services Apprenticeship (Level 2)