Key skills courses

..., and it proves conclusively that co-operation works better than confrontation. The key outcomes -Learn to present your ideas creatively, in a...

... better relationships with your customers and your colleagues. The most critical skill, it combines the first three to get results. The key outcomes -Help...

... into action. The key outcomes -Learn how to improve your problem-solving skills by challenging your own assumptions -Learn how to assess ideas and solutions...

... if they want happy customers, cooperative team members and motivated staff. The key outcomes -Positively influence others around you by modifying your...

.... They learn that they can achieve much more by co-operating and sharing skills, benefitting from greater motivation at the same time. This programme is ideal...

... their needs, and ultimately how to work together with a sense of trust and shared purpose. The key outcomes -Develop closer, more efficient working...

... there and then; while Calvin prefers to build a longer-term relationship. Things start to go wrong - but then Elaine meets Supersalesman, who gives her the...

... in an area of psychology of your choice (subject to availability). You will acquire skills in data analysis, statistical methods, project design, oral presentations, teamwork and report writing - all of which are sought-after skills by employers... Learn about: Psychological Research, E Psychology of Health, Biological Psychology...

...Year 1 This introduces the study of key business topics: Analysis and research, students start to develop business, investigation and project skills... Learn about: Skills and Training, IT Management, IT Law...

...Programmes incorporate a combination of vocational learning, personal and social skills development and Functional Skills in English and Maths... Learn about: Skills and Training, Social Skills, Full Time...

... Droseddeg & Chyfiawnder* Social Science Perspectives Understanding Society or Cymdeithaseg a’r Byd Cyfoes* Plus 20 credits from either: Study Skills... Learn about: Health Policies in Britain, The Addicted Body, Nationalism and Minorities...

...This qualification is aimed at those who have no text processing skills and knowledge. It will be suitable for those who want to pursue employment in text processing related job roles. It's also suitable if you are already employed in text processing roles and who wish to develop their existing... Learn about: Text production, Mail Merge, Typing Speed...

... for: Who Will Benefit From This Course? This is an advanced course designed for sales people, sales negotiators and account managers where negotiation with customers and buyers is part of the sales process. It will benefit those who face tough buyers and want to develop their negotiation skills and techniques...

...To ensure staff who deal with customers learn the key skills, techniques and behaviours of selling...

... any customer care course. The key outcomes -Teaches key customer care skills -Will give all types of customer-facing staff the rules for achieving customer...

.... The key outcomes -Learn how to deal with all telephone enquiries professionally -Develop phone skills to maximise sales opportunities and guarantee turning...

... provides comprehensive resource and support materials for running five different half-day courses. The key outcomes -Demonstrates how to integrate...

... his problem can be tackled. The key messages are reinforced using the effective 'LAST' mnemonic. Staff will learn to 'Listen' to the customer, 'Apologise...

..., yet powerful life techniques to your everyday challenges. The key outcomes -Learn to apply techniques that will help you see things differently...

.... The programme also includes an activities manual to help direct creative thinking. The key outcomes -Increases motivation through putting ideas into workable...