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KSL Training courses
- Short course
- Reading
- Beginner
- 1 Day
...Programme Topics Principles of successful meetings Using agendas and managing group energy Preparing for an effective meeting Establishing ground rules...
- Course
- Reading
- 1 Day
...Suitable for: Customer care or customer service staff including departmental managers responsible for managing client relationships. Customer care or customer...
- Short course
- Inhouse in Newbury
- 1 Day
...Programme Topics My customer = my responsibility What every day customer service excellence looks like in your organisation How your organisation can achieve every day excellence...
- Short course
- Inhouse in Newbury
- 1 Day
...tools and techniques that will allow participants to develop a networking strategy and plan to achieve their goals. To enable participants to 'work the room' with confidence...
- Short course
- Inhouse in Newbury
- 1 Day
...• Complete the Myers Briggs Type Indicator questionnaire Course Synopsis An in house understanding team communication styles training course...
- Short course
- Inhouse in Berkshire
- 1 Day
...12 Target Audience: • For those new to leadership positions or needing to raise the performance and synergy of their team. Course Objectives...
- Course
- Reading
- 1 Day
...To improve the effectiveness of the recruitment and selection process by using competency based interviewing questions and techniques. Suitable...
- Training
- Inhouse in Newbury
- 1 Day
...Learn how to be more assertive, with our assertiveness skills course aimed at improving communication in the workplace. This training course is run...
- Course
- Inhouse in Newbury
- 2 Days
...This course provides in-company training for individuals who are new to selling or have had no previous sales training. Title: Selling Skills Duration...
- Course
- Inhouse in Newbury
- 4h
...techniques and establish which ones they will adopt on return to the workplace - How to say no assertively • Action planning - Participants draw up a personal...
- Short course
- Inhouse in Newbury
- 1 Day
...rapport Questioning and listening skills Spotting opportunities and needs Features and benefits Progressing the sale Methods: Trainer input Individual...
- Short course
- Inhouse in Newbury
- 1 Day
...using proven project methodology and project tools. To be able to identify the main roles and responsibilities throughout a project life cycle...
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