KSL Training courses

...You can then be confident that all future meetings you chair will be more productive in terms of the outputs gained and the time spent. Course Objectives...

...Suitable for: Customer care or customer service staff including departmental managers responsible for managing client relationships. Customer care or customer...

...and selection of new staff members Course review: Learn competency based interviewing skills to make a concise and objective assessment of a candidate's...

...deliver excellent customer service and handle difficult behaviour whilst dealing with external customers. Programme Topics: • The Importance of providing...

...more confident and developing their assertiveness skills. Title: Assertiveness and Confidence Building Course Duration: 1 Day Delegate No:...

...from the buyer's perspective A workbook will be provided for each participant covering the key topics of selling skills with space to make personal notes...

...Buster’ pack containing a stress test card, a relaxation CD, a stress tips pocket book and a stress ball Workplace Stress Course Synopsis Reducing workplace...

...of your contacts Developing existing contacts Asking for referrals Networking action plans Removing the mental barriers to networking Working the...

...and small group exercises Group discussion Role play practise Sales for Non-Sales People Target Audience This course is ideal for experts and professionals...

...In this project management training course (run in-company), you will learn how to plan, manage, implement and control business projects more effectively...

...• Complete the Myers Briggs Type Indicator questionnaire Course Synopsis An in house understanding team communication styles training course...

...In this building high performing teams training course run in house, you will learn what a high performance team looks like, the steps to take to create effective work teams...