LETG Training courses

...and how to overcome them Learning Objectives Understand and apply knowledge of the communication process Communicate more effectively in a range of workplace...

...delivery skills Deliver a presentation Further Development Effective communication; Assertiveness...

...time management to achieve objectives. Estimate duration of tasks Plan activities to make effective use of time and resources Adapt plans to meet changing...

...others in creative problem solving. Course Content Basic techniques for problem recognition, investigation, analysis and resolution Objective setting...

...situations Behavioural changes to improve outcomes Identifying choices to deflect demand Learning Objectives Dealing with your own feelings and increasing...

...effectively to a meeting Roles and responsibilities of individuals at meetings Presenting ideas, information and points of views The importance of follow...

...Suitable for: Everyone working on reception or in an environment where first impressions on the telephone really count! Everyone working on reception...

...situation Range of learning styles and how to select the optimum style for individuals Relevant feedback techniques Methods to evaluate effectiveness...

...Suitable for: Anyone who is involved in the mounting of abrasive wheels or the operation of. grinding machines. Anyone who is involved in the mounting...

...appliance equipment in the workplace. Course Content Pre-course test Legislation and health and safety requirements. Dangers of electricity Classes...

...Suitable for: Mechanically biased maintenance personnel who are required to carry out some basic electrical work. Mechanically biased maintenance personnel...

...mechanical principles Bearings Drive systems Gear boxes and drives Workshop equipment Pneumatics Hydraulics Learning Objectives Learning basic mechanical...

...management Using hand tools and securing devices Fault diagnosis and removal of bearings Remove, replace, align and tension a range of belts...

...in minimising and resolving conflict Group identity and culture, value systems and individual personalities Potential causes of conflict Ways to prevent...

...who want to develop their staff and enhance workplace performance. Course Content Basic training needs analysis for individuals and groups Methods...

...Supervising the project team in achieving objectives Identifying relevant objectives in problem solving Monitoring the project and evaluating effectiveness...

...basic skills required of a team leader Further Development ILM level 2 Certificate in Team Leading, ILM Level 3 Award in Leadership. Duration...

...Practising or potential first line managers who want to learn and develop basic. management skills. Practising or potential first line managers who...

...at work Work within your business environment Optional Units – choose 3 from Ensure your own actions reduce risks to health and safety Maintain customer...

...analyse and report information Plan, organise and support meetings Make a presentation Organise and coordinate events Word processing software Spreadsheet...