Level 1 NVQ In Customer Service
NVQ
Inhouse
Description
-
Type
NVQ
-
Methodology
Inhouse
To enhance the skills, knowledge and experience of those people working in a service delivery role in a wide variety of organisations. Suitable for: Individuals who are about to embark on a career in customer service. All age groups: for those thinking of entering employment for the first time; for those who have just started a job which is customer focussed and for those who are about to change their career path. Young people on work experience or pupils within schools.
Important information
Government funding available
Reviews
Course programme
This NVQ is designed to enhance the skills, knowledge and experience of those people working in a service delivery role in a wide variety of organisations.
This qualification is aimed at individuals who are about to embark on a career in customer service.
It is suitable for all age groups: for those thinking of entering employment for the first time;
for those who have just started a job which is customer focussed and
for those who are about to change their career path.
It is also suitable for young people on work experience or pupils within schools.
This qualification gives the foundation to future progression in a customer service career.
STRUCTURE OF AWARD
To achieve a full certificate in Customer Service candidates are required to complete 6 mandatory units.
A NVQ Level 1 takes approximately 6 months to 1 year to complete.
Level 1 NVQ In Customer Service