Level 3 - Certificate in First Line Management

This certificate provides individuals with the skills, techniques and attitude required for management. It gives the core skills required for effective management, providing a structured approach to learning with an appreciation of real life management strategies.

The certificate has been developed to improve confidence and give individuals the skills and knowledge they need to motivate teams, understand change and manage employees on a daily basis.

The introduction covers the practical basics of management roles and key elements that need to be considered at the very start of a management career.

Certification

All individuals who successfully complete the course will receive a professionally recognised qualification. In addition it will provide the knowledge and skills for those working towards Level 3 NVQ in Management.

Objectives

The objectives of the programme are to provide structured learning for those who wish to develop their management skills and knowledge. The programme allows individuals to gain a greater understanding and appreciation of what is required to manage at a more senior level.

The programme includes:

• How to manage yourself
• Providing methods of managing competency within the team
• How organisations work and are structured effectively
• How to manage resources and plan activities
• Management of employees and developing motivation within the team
• Planning for change and effects on all aspects of the organisation
• How to manage information and use it effectively to have a positive impact on employees and the organisation
• Appreciate and understand how costs impact on the organisation

Benefits - Individual

• Provides individuals with a professionally recognised qualification
• Provides a modular approach so individuals can learn at their own pace
• Enhances their skills while they are working in a management role
• Ensures that they can learn from experience and incorporate this into their assignments
• Increases their operational effectiveness and confidence to manage
• Improves their understanding of management practices allowing them to operate at a higher level

Benefits - Organisational

• Demonstrates a commitment to management training and plans for the future
• Increases the skills and knowledge retained within the management team
• Improves attitude and morale within the workforce through effective management
• Increases motivation and willingness to learn
• Improves management practices such as objective setting, delegation and appraisals which benefits the organisation at all levels
• Increases business performance and growth through the effective development of the management team

Programme Structure

The programme is available through distance learning, using workbooks and one-to-one or group visits from a BTAL adviser and skills development workshops. BTAL understands the demands that a management role can place on individuals and offers a flexible approach to learning, tailoring the programme to meet individual or organisational requirements. The programme typically takes 9-12 months to complete and contains a minimum of 160 hours development time plus time for assessments.

In addition to the workbooks the programme incorporates a variety of learning activities including work based projects, skill development workshops and ten work based assignments.