Meaningful Conversations/Rapport and Sales

Middlesex University

Short course

In London

Price on request

The best Sales Skills courses

See all

See all

Description

  • Type

    Short course

  • Level

    Intermediate

  • Location

    London

  • Duration

    1 Day

  • Start date

    October

You'll go through each step of the sales process, including rapport building, identifying need, planning, making appointments, structuring meetings and closing. Through discussion and exercise, you'll identify the qualities that achieve high performance and referral rates – and learn how to apply these to your own work.

Facilities

Location

Start date

London
See map
The Burroughs, NW4 4BT

Start date

OctoberEnrolment now open

About this course


By the end of the session, you'll be able to:
Conduct a 'meaningful conversation' effectively, lawfully and ethically
Record relevant information and outcomes
Prepare for and plan difficult conversations in the workplace.

Questions & Answers

Add your question

Our advisors and other users will be able to reply to you

Who would you like to address this question to?

Fill in your details to get a reply

We will only publish your name and question

Reviews

This centre's achievements

2018
2017

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 14 years

Subjects

  • IT
  • Sales
  • Communication Skills
  • Sales Training
  • Meaningful Conversations
  • Rapport
  • Rapport Building
  • Questioning skills
  • Listening techniques
  • Non verbal communication
  • Gaining commitment
  • Effective closing

Course programme

This intensive one day course covers the following core competencies:
  • Creating the right impression
  • Opening up the conversation
  • Rapport building
  • Identifying the customer's criteria for purchasing
  • Building customer needs
  • Questioning skills
  • Dealing with difficult questions
  • Reacting to buying signals
  • Questioning and listening techniques
  • Impact of non verbal communication
  • Ways to analyse and interpret information gained (facts, evidence, opinion, meaning)
  • Gaining commitment
  • Effective closing.

See related categories

Meaningful Conversations/Rapport and Sales

Price on request

The best Sales Skills courses

See all

See all