Advanced Apprenticeship in Customer Service

The Level 3 advanced apprenticeship in Customer Service is primarily aimed at candidates who are in a supervisory or team leader position and recognise that employment in the customer service sector involves a diverse range of functions, tasks and activities that are constantly developing and changing. It is suitable for candidates: 

• Who have particular customer service and administrative job roles
• Who are working in a customer service environment
• Whose role is to provide a supervisory service to customers

City of Westminster College is Central London's Top Vocational FE College. We're located in Central London, minutes from Edgware Road and Paddington tube stations, and we offer over 200 courses across a wide range of subjects. We're Ofsted rated 'Good' and proud to be the first choice for students across Greater London.

We have courses for school leavers (16-18 year-olds) including A-levels and BTECs, courses for adults including short evening classes​, NVQs, Apprenticeships and short courses for employers and employees as well as courses for the unemployed to help you get back to work.