Negotiating Skills

PPi Learning Services

Short course

In London

£ 840 + VAT

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Description

  • Type

    Short course

  • Location

    London

The course examines different forms of negotiation, and then concentrates on a strategy in which both parties can win.

Facilities

Location

Start date

London
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3-5 Crutched Friars, EC3N 2HR

Start date

On request

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Course programme

Course contentThe Process of Negotiation
  • The value of negotiating; how negotiating differs from selling; when selling stops and negotiating begins.
How to Plan the Strategy
  • Targets your bottom line and optimum aim; tactics and objectives; planned concessions; the limits of both parties power; establishing the climate; pursuing a win-win outcome; retaining flexibility.
The Negotiation
  • Understanding the other sides needs and motivation; interpersonal skills and body language; presenting your case; opening bids and offers; dealing with objections and rejections; how to avoid deadlock or how to make deadlock work for you; give and take the skills of negotiation; the importance of summarising; bargaining; dealing with intimidating tactics.
Clinching the Deal
  • Going for commitment; how to close; developing a long-term relationship and preparing the climate for future negotiations.
Telephone Negotiation
  • Voice and personality projection; using silence; controlling the call; how to implement the negotiating process using the telephone.
Action Plan
  • Participants plan and discuss what they will do on return to work.

See related categories

Negotiating Skills

£ 840 + VAT

The best Sales Skills courses

See all

See all