Negotiation Skills

Overview:


Almost every day, we negotiate with suppliers, customers, bosses, colleagues and family members - often without even realising it!

Negotiation is a key skill which can significantly improve both individual and business performance. Effective negotiation saves time, money, stress and relationships.

This participative 1-day workshop provides an introduction to negotiation, with emphasis placed on the practical application of a range of techniques, tactics and skills.

Participants will learn how to apply the skills of effective negotiation to achieve positive outcomes in their dealings with others in either formal or informal situations.

Outline:

• Negotiation Exercise
• Negotiation Styles
• Key Negotiator Skills
• The Negotiation Process
• Tactics - The 'Games'
• People Play
• Action Planning