NVQ Marketing Leicestershire

...role of Marketing manager or Team Leader Course Description : An introduction to the nuts and bolts of marketing. You will have to work with marketing...

...Recognise diversity when delivering customer service Handling Problems - Recognise and deal with customer queries, requests and problems - Resolve customer...

...allowing you to focus on and develop the Customer Service skills that you use most often...

...Monitor and solve customer service problems - Apply risk assessment to customer service - Process customer service complaints Development and Improvement...

...This is a work based qualification which will recognise your skills and competences in the workplace. Description Breakdown : The qualification is about...

...within your organisation . Course Description : The course aims to improve the service you offer to customers which will benefit you, your organisation and the customers themselves...

...No Work Placement Attendence : Optional Course Progression : To level 5 Contact centre Professional if your job role allows this Careers Progression...

...No Work Placement Attendence : Optional Course Progression : To level 2 Contact Centre Operations if your job role allows Careers Progression...

...employees may wish to investigate opportunities for study at Higher Education/university level. Careers Progression : You will already be in a senior management...