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NVQ Customer Management Leicestershire
- NVQ
- Leicester
...The course aims to improve the service you offer to customers which will benefit you, your organisation and the customers themselves...
- NVQ
- Leicester
...You should be working in a company whose main business is a Contact Centre or in the Contact Centre department of a company in other business areas. You will be working in occupations that require interaction with customers via electronic methods...
- NVQ
- Blended in Leicester
- 6 Months
...Suitable for: Anyone who has a Customer Facing role or one in Customer Service...
- NVQ
- Leicester
... Units Understand customer service to improve service delivery Know the rules to follow when developing customer service Themes and Units Impression...
- NVQ
- Leicester
.... Mandatory Units Prepare yourself to deliver good customer service Provide customer service within the rules Themes and Units Impression and Image -...
- NVQ
- Leicester
... : Interview Entry Requirements : There are no specific entry requirements for this qualification but you do need to be employed in a customer service job...
- NVQ
- Leicester
- Beginner
...You should be working in a company whose main business is a Contact Centre or in the Contact Centre department of a company in other business areas. You will be working in occupations that require interaction with customers via electronic methods...
- NVQ
- Leicester
- 36 Days
...It recognises the range of skills used by those undertaking management within the contact centre environment. The completion of this course is from nine to twelve months...
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