College Courses in Wallingford

...techniques as well as hygiene, teamworking and food safety. mandatory units unit 501 Maintain a safe, hygienic and secure working environment unit... Learn about: Professional Cookery...

...dough and tray-bake products optional units - section 2 (choose at least 3) unit 001 Supervise the work of staff unit 502 Maintain and deal with payments...

...reception function optional units - section A (choose 2 from this section) unit 502 Maintain and deal with payments unit 652 Deal with the arrival of customers...

...hygienic and secure working environment unit 504 Contribute to effective teamwork unit 601 Give customers a positive impression of yourself and your organisation...

...The course aims to develop awareness of hygiene, effective teamworking and customer in the workplace as well as providing practical training in drinks service skills...

...unit 604 Maintain food safety when storing holding and serving food optional units (choose 4) unit 502 Maintain and deal with payments unit 509 Prepare...

...unit 538 Clean windows from the inside unit 601 Give customers a positive impression of yourself and your organisation unit 666 Maintain housekeeping supplies...

...and surfaces unit 214 Clean and Maintain soft floors and furnishings unit 216 Deal with non-routine waste...

...unit SS10 Organise the receipt and storage of goods unit SS11 Control and monitor access to premises and property unit SS13 Move and transport patients...

...unit 601 Give customers a positive impression of yourself and your organisation optional units - section A front office unit 651 Deal with communications...

...development & improvement (choose at least 1) unit 214 Develop customer relations unit 215 Support customer service improvements unit 216 Develop personal...

...customer service to improve service delivery unit 302 Know the rules to follow when developing customer service optional units - impression & image...

...tool unit 401 Champion customer service optional units - delivery (choose at least 1) unit 402 Maintain and develop a healthy and safe environment unit 403...

...audits unit F19 Sell products / services to customers...

...(ICS imported unit) unit 023 Work with others to improve customer service (ICS imported unit) unit 024 Contribute to the selection of personnel for activities...

...unit D9 Build and manage teams unit D10 Reduce and manage conflict in your team unit D11 Lead meetings unit D12 Participate in meetings unit D13 Support...

...your personal networks unit B6 Provide leadership in your area of responsibility unit B8 Ensure compliance with legal, regulatory, ethical and social requirements...